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  • Welwyn Hatfield Borough Council (24 013 977)

    Statement Closed after initial enquiries Antisocial behaviour 16-Jan-2025

    Summary: We cannot investigate some of Mr X’s complaints about anti-social behaviour from a neighbour as they relate to the Council’s role as a social landlord and the law says we cannot investigate. We will not investigate other elements of Mr X’s complaint because there is not enough evidence of fault to justify investigating.

  • West Northamptonshire Council (24 014 564)

    Statement Closed after initial enquiries Council tax 16-Jan-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of her Council Tax account. This is because any fault has not caused a significant enough injustice to justify our involvement.

  • Lancashire County Council (24 014 568)

    Statement Closed after initial enquiries Child protection 16-Jan-2025

    Summary: We will not investigate Mr X’s complaint about the actions of the Council’s children’s services. This is because there is insufficient evidence of fault with the Council’s decision not to consider Mr X’s complaint until court proceedings have concluded.

  • Epping Forest District Council (24 014 579)

    Statement Closed after initial enquiries Enforcement 16-Jan-2025

    Summary: We will not investigate this complaint about the Council deciding it was not expedient to pursue planning enforcement action against a dormer window built at a property adjoining the complainant’s home. There is not enough evidence in the way the Council reached its decision.

  • London Borough of Hammersmith & Fulham (24 014 659)

    Statement Closed after initial enquiries Parking and other penalties 16-Jan-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s enforcement of penalty charge notices because Ms X had a right to appeal to the tribunal which it would have been reasonable for her to have used.

  • Transport for London (24 014 782)

    Statement Closed after initial enquiries Parking and other penalties 16-Jan-2025

    Summary: We will not investigate this complaint about the Ultra Low Emission Zone because there is not enough evidence of fault to justify investigating.

  • Staffordshire County Council (24 014 790)

    Statement Closed after initial enquiries Assessment and care plan 16-Jan-2025

    Summary: Ms X complains about a decision not to detain her son under the Mental Health Act and that professionals completing the assessment did not take information she provided into account. We will not investigate the complaint. There are no indications of fault relating to the assessment. We are also unlikely to achieve more by investigating the information Ms X says she disclosed.

  • Midlands Partnership NHS Foundation Trust (24 014 790a)

    Statement Closed after initial enquiries Mental health services 16-Jan-2025

    Summary: Ms X complains about a decision not to detain her son under the Mental Health Act and that professionals completing the assessment did not take information she provided into account. We will not investigate the complaint. There are no indications of fault relating to the assessment. We are also unlikely to achieve more by investigating the information Ms X says she disclosed.

  • NHS Staffordshire and Stoke-On-Trent ICB (24 014 790b)

    Statement Closed after initial enquiries Mental health services 16-Jan-2025

    Summary: Ms X complains about a decision not to detain her son under the Mental Health Act and that professionals completing the assessment did not take information she provided into account. We will not investigate the complaint. There are no indications of fault relating to the assessment. We are also unlikely to achieve more by investigating the information Ms X says she disclosed.

  • Isle of Wight Council (24 014 898)

    Statement Closed after initial enquiries Enforcement 16-Jan-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take planning enforcement action. It is unlikely we would find fault which has caused him his alleged injustice.

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