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  • London Borough of Bexley (24 020 346)

    Statement Closed after initial enquiries Other 27-Apr-2025

    Summary: We will not investigate this complaint about the Council not providing financial support for a young person who declined to leave a supported living placement, which Miss X said led to her organisation incurring a significant financial cost. There is not enough evidence of fault in the Council declining to pay Miss X’s organisation to warrant investigation.

  • East Suffolk Council (24 020 407)

    Statement Closed after initial enquiries Trees 27-Apr-2025

    Summary: We will not investigate this complaint about the Council felling trees at a heathland site. This is because there is insufficient evidence of fault by the Council, and insufficient evidence of personal injustice.

  • Birmingham City Council (24 020 416)

    Statement Closed after initial enquiries Refuse and recycling 27-Apr-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s failure to empty her bins. This is because the injustice she claims results from recent industrial strike action by the Council’s refuse collection crews and affects all or most of the residents in the Council’s area.

  • Buckinghamshire Council (24 020 745)

    Statement Upheld Special educational needs 27-Apr-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Brighton & Hove City Council (24 021 113)

    Statement Closed after initial enquiries School admissions 27-Apr-2025

    Summary: We will not investigate this complaint about the Council’s consultation into changes to its school admission arrangements. This is because there is not enough evidence of fault by the Council.

  • Essex County Council (24 021 175)

    Statement Upheld Special educational needs 27-Apr-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • London Borough of Newham (24 020 249)

    Statement Closed after initial enquiries Allocations 26-Apr-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Sheffield City Council (24 020 141)

    Statement Closed after initial enquiries Allocations 26-Apr-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Cambridgeshire County Council (24 018 528)

    Statement Closed after initial enquiries Looked after children 25-Apr-2025

    Summary: We will not investigate this complaint that the Council completed an assessment which includes false information about the complainant. The complaint is late and there are no grounds for us to consider it now, and our intervention would not achieve the outcome the complainant wants.

  • North Yorkshire Council (24 020 098)

    Statement Closed after initial enquiries Enforcement 25-Apr-2025

    Summary: We will not exercise discretion investigate this complaint about planning enforcement. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We will not investigate his complaint about the Council’s failure to handle his Freedom of Information request within the required timescale. The office of the Information Commissioner is best placed to consider these complaints.

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