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  • Transport for London (24 016 758)

    Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice. The Authority has decided to cancel the penalty and associated enforcement. We could not achieve anything further by investigating the matter.

  • Wiltshire Council (24 015 982)

    Statement Closed after initial enquiries Other 17-Jan-2025

    Summary: We will not investigate this complaint about damage to a street tree as there is insufficient personal injustice caused to the complainant to warrant our further action.

  • Arun District Council (24 016 070)

    Statement Closed after initial enquiries Councillor conduct and standards 17-Jan-2025

    Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with the complainant’s concerns about the conduct of a councillor. This is because we are unlikely to find fault.

  • Oxfordshire County Council (24 015 846)

    Statement Closed after initial enquiries Street furniture and lighting 17-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to locate a speed restriction sign that encroaches onto Mr X’s property. There is no worthwhile outcome we can achieve as only the courts can make a judgement on trespass and direct the Council to act.

  • Manchester City Council (24 015 853)

    Statement Closed after initial enquiries Other 17-Jan-2025

    Summary: We will not investigate this complaint about a Fixed Penalty Notice for littering. The Council has cancelled the penalty, and so there is nothing further we could achieve by investigating.

  • Transport for London (24 015 856)

    Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

    Summary: We will not investigate this complaint about a low emission zone penalty charge notice as the injustice claimed by the complainant does not arise directly from any authority fault.

  • Mid Devon District Council (24 017 951)

    Statement Closed after initial enquiries Other 17-Jan-2025

    Summary: We cannot investigate Mr B’s complaint about the Council’s failure to replace a boundary fence at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.

  • Lancashire County Council (24 017 967)

    Statement Closed after initial enquiries Highway repair and maintenance 17-Jan-2025

    Summary: We will not investigate Ms B’s complaint about the Council’s refusal of her compensation claim after her car was damaged by a road defect. This is because it is reasonable for Ms B to pursue her claim by taking the Council to court.

  • London Borough of Havering (24 016 755)

    Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

    Summary: We will not investigate this complaint about the Council’s enforcement of a penalty charge notice as Mr X can ask the court to consider his case.

  • Dudley Metropolitan Borough Council (23 012 887)

    Statement Upheld Antisocial behaviour 17-Jan-2025

    Summary: Miss F complains the Council has failed to act on her reports of anti-social behaviour. We found no fault in the way the Council dealt with Miss F’s reports of anti-social behaviour. There was fault in complaint handling which caused Miss F time and trouble. The Council has agreed make a symbolic payment to Miss F to remedy that injustice.

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