Decision search
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Cambridge City Council (24 009 454)
Statement Closed after initial enquiries Planning applications 25-Sep-2024
Summary: We will not investigate this complaint about how the Council has dealt with a planning application. This is because the complainant has not suffered any significant personal injustice as a result of the alleged fault.
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West Lindsey District Council (24 008 119)
Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024
Summary: We will not investigate this complaint about the operation of a parking payment machine and the information provided by the Council. This is because the complainant could have appealed to the tribunal and because there is insufficient evidence of fault by the Council.
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Buckinghamshire Council (24 008 343)
Statement Closed after initial enquiries Enforcement 25-Sep-2024
Summary: We will not investigate Mr X’s complaint about a planning enforcement matter. This is because it is unlikely we could achieve any worthwhile outcome for him. We cannot tell the Council it must remove specific officers from his case and the substantive issue concerns the validity of the Council’s claims that Mr X has breached planning control, which is a matter for the courts and/or the Planning Inspectorate.
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Cherwell District Council (24 008 481)
Statement Closed after initial enquiries Other 25-Sep-2024
Summary: We will not investigate this complaint about the Council pursuing council tax arrears. There is not enough evidence of fault to justify our involvement.
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Transport for London (24 008 502)
Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024
Summary: We cannot investigate Mr X’s complaint about Transport for London’s handling of a penalty charge notice. This is because Mr X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge the authority’s escalation of the case.
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Plymouth City Council (24 008 622)
Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024
Summary: We will not investigate this complaint about the provision of a temporary parking permit. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Other 25-Sep-2024
Summary: We will not investigate Mr X’s complaint about a data breach. This is because complaints about data matters, such as this, are best considered by the Information Commissioner’s Office.
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Devon County Council (24 007 018)
Statement Closed after initial enquiries Special educational needs 25-Sep-2024
Summary: We will not investigate Mrs X’s complaint about her child’s school, the contents of their Education, Health and Care Plan and the Council’s decision not to reassess their needs sooner. This is because it is reasonable to expect Mrs X to have used her right of appeal to a tribunal.
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Kent County Council (24 007 053)
Statement Closed after initial enquiries Adoption 25-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to take action to identify the complainant’s daughter’s needs and put appropriate provision and therapies in place to address them. This is because part of the complaint is late and there are no grounds to consider it now, and investigation would not achieve the outcome the complainant is seeking.
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North Devon District Council (24 007 071)
Statement Closed after initial enquiries Refuse and recycling 25-Sep-2024
Summary: We will not investigate this complaint about a note posted through the complainant’s door. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We could not add anything to the Council’s response.