Decision search
Your search has 50934 results
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Westmorland and Furness Council (24 006 630)
Statement Closed after initial enquiries Special educational needs 29-Sep-2024
Summary: We cannot investigate Mr X’s complaint about interim education provision or the Council’s use of an Education Psychologist report. Mr X has used his right to appeal to the SEND Tribunal and these are matters which are linked to his appeal and can be considered there. We will not investigate his complaint about the Council’s use of its unreasonable customer policy. It is unlikely we would find fault.
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London Borough of Enfield (23 021 462)
Statement Not upheld Leisure and culture 29-Sep-2024
Summary: Mr X complains the Council has not properly dealt with a complaint about the closure of a golf course and that it has wrongly restricted his contact. The Council is not at fault.
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Redcar & Cleveland Council (24 005 034)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action and in its response to the complainant’s subsequent complaint. Investigation would not lead to a different outcome and is not therefore warranted.
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London Borough of Islington (24 007 197)
Statement Closed after initial enquiries Noise 28-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action over a reported noise and neighbour nuisance. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Southwark (24 007 243)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action relating to the complainant’s son. This is because we would not achieve anything significant by doing so.
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Redcar & Cleveland Council (24 007 294)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to properly investigate the circumstances of a referral to children’s services. This is because there is no evidence of fault on the Council’s part, and we cannot achieve the outcome the complainant wants.
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Transport for London (24 009 134)
Statement Closed after initial enquiries Parking and other penalties 27-Sep-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London. This is because Transport for London has accepted Mr X’s representations and cancelled the penalty charge notice and investigation would not achieve anything more for him.
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London Borough of Redbridge (24 008 854)
Statement Closed after initial enquiries Parking and other penalties 27-Sep-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because the amount of the penalty charge paid is not significant enough to warrant investigation. Mr X also had a right of appeal to London Tribunals which it would have been reasonable for him to use.
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Transport for London (24 008 920)
Statement Closed after initial enquiries Other 27-Sep-2024
Summary: We will not investigate Mr X’s complaint that a rail replacement bus service operated on behalf of Transport for London damaged his car. This is because it would be reasonable for Mr X to make a claim against Transport for London at court if he believes it is responsible for the damage.
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East Riding of Yorkshire Council (24 007 006)
Statement Closed after initial enquiries Homelessness 27-Sep-2024
Summary: We will not investigate this complaint about the Council’s homelessness decision on Mr X’s application in 2023. It was reasonable for him to ask the Council for a review of its decision on his case in 2023.