Decision search
Your search has 50691 results
-
Dudley Metropolitan Borough Council (24 007 728)
Statement Closed after initial enquiries Charging 06-Oct-2024
Summary: We will not investigate this complaint about how the Council completed a care needs assessment. That is because the complaint is late.
-
Norfolk County Council (24 007 888)
Statement Closed after initial enquiries School transport 06-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council's decision to refuse free home to school transport for her child. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.
-
Walsall Metropolitan Borough Council (24 008 042)
Statement Closed after initial enquiries Trees 06-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council not providing a timescale for pruning work to a tree near her house, not sticking to its original timescale, and losing her initial complaint. There is insufficient significant personal injustice from the matters complained of to justify us investigating. We also cannot achieve the main outcome Miss X seeks. We do not investigate councils’ complaint-handling where we are not investigating the core issues giving rise to the complaint.
-
The Bemrose School (24 008 649)
Statement Closed after initial enquiries School admissions 06-Oct-2024
Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
-
Staffordshire County Council (24 009 167)
Statement Closed after initial enquiries Child protection 06-Oct-2024
Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.
-
Coventry City Council (24 009 175)
Statement Closed after initial enquiries Highway repair and maintenance 06-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because there is no worthwhile outcome achievable by our investigation.
-
Stoke-on-Trent City Council (24 009 237)
Statement Closed after initial enquiries Special educational needs 06-Oct-2024
Summary: We will not investigate Ms X’s complaint about the Education, Health, and Care plan process. There are no good reasons the late complaint rule should not apply for the period from December 2022 to June 2023. It is reasonable to expect her to have appealed to the Tribunal a decision in November 2023. And we cannot investigate the Education Health and Care Plan because she has appealed.
-
Essex County Council (24 009 448)
Statement Upheld Special educational needs 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mr X and pay his £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
Devon County Council (24 009 489)
Statement Closed after initial enquiries Transport 06-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
-
London Borough of Bromley (24 007 234)
Statement Closed after initial enquiries Special educational needs 06-Oct-2024
Summary: We will not investigate this late complaint about the Council failing to update Mrs X’s child’s Education Health and Care Plan properly since 2018. Mrs X was or ought reasonably to have been aware of this matter much more than a year before she approached us.