Decision search
Your search has 50691 results
-
Essex County Council (24 009 706)
Statement Upheld Special educational needs 13-Oct-2024
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
Kingston Upon Hull City Council (24 009 903)
Statement Closed after initial enquiries Leisure and culture 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision on the designation of changing areas in its leisure facilities. It is unlikely we would find fault and there is no evidence of significant injustice. In any case we could not achieve the outcome Mrs X is asking for.
-
London Borough of Hounslow (24 010 250)
Statement Closed after initial enquiries Other 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s School Attendance Support Service. It is unlikely we could add anything to the Council’s response and the law prevents us from considering matters discussed in court.
-
Lancashire County Council (24 010 251)
Statement Upheld Special educational needs 13-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Dudley Metropolitan Borough Council (24 010 325)
Statement Closed after initial enquiries Child protection 13-Oct-2024
Summary: We will not investigate this complaint about personal information being shared with a third party. This is because the Information Commissioner is better placed to consider the matter.
-
Transport for London (24 010 380)
Statement Closed after initial enquiries Parking and other penalties 13-Oct-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it would have been reasonable for Miss X to challenge the Authority’s decision with the Traffic Enforcement Centre.
-
Stockport Metropolitan Borough Council (24 008 836)
Statement Closed after initial enquiries Traffic management 13-Oct-2024
Summary: We will not investigate this complaint about traffic management because there is not enough evidence of fault to justify investigating.
-
Manchester City Council (24 008 858)
Statement Closed after initial enquiries Homelessness 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision to discharge the main homelessness duty to Ms X. It was reasonable for Ms X to ask for a statutory review of the decision.
-
Cheshire West & Chester Council (24 008 930)
Statement Closed after initial enquiries Traffic management 13-Oct-2024
Summary: We will not investigate this complaint about temporary road closures during a half-marathon. This is because there is insufficient evidence of fault causing injustice.
-
London Borough of Lewisham (24 009 061)
Statement Closed after initial enquiries Parking and other penalties 13-Oct-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice. It is reasonable for Ms X to use her statutory right of appeal.