Decision search
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Statement Closed after initial enquiries Special educational needs 13-Oct-2024
Summary: We cannot investigate Ms X’s complaint about the education provided for her child since September 2023. Ms X has appealed to a tribunal and so we have no power to investigate.
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Oxford City Council (24 006 612)
Statement Closed after initial enquiries Council tax 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Council Tax arrears. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time.
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London Borough of Croydon (24 006 903)
Statement Closed after initial enquiries Assessment and care plan 13-Oct-2024
Summary: We will not investigate Miss X’s complaint the Council completed an inadequate care assessment and decision to reduce her mother’s direct payments. This is because there is insufficient evidence of fault.
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Buckinghamshire Council (24 007 327)
Statement Upheld Special educational needs 13-Oct-2024
Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Northumberland County Council (24 007 425)
Statement Closed after initial enquiries Other 13-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council not buying them pain relief. There is not enough evidence of fault to justify our involvement.
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Maidstone Borough Council (24 007 436)
Statement Closed after initial enquiries Council tax 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant is not eligible for the council tax single person discount from 2021 to 2023. This is because the complainant can appeal to the Valuation Tribunal.
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Suffolk County Council (24 009 546)
Statement Closed after initial enquiries Charging 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about her late mother’s care charges. The complaint is late and there are no good reasons to consider it now.
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Royal Borough of Greenwich (24 009 624)
Statement Closed after initial enquiries Other 13-Oct-2024
Summary: We will not investigate this complaint about Business rates, and housing benefit as part of the complaint is out of time and there is a right of appeal to a Tribunal. There was also a court remedy available.
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Herefordshire Council (24 009 680)
Statement Closed after initial enquiries Rights of way 13-Oct-2024
Summary: We will not investigate this complaint about rights of way because any injustice is not significant enough to justify our involvement.
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Derbyshire County Council (24 009 700)
Statement Closed after initial enquiries School admissions 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Councils School Admission Independent Appeal Panels handling of an appeal to offer her child a place at her preferred school. We are unlikely to find fault by the Appeal Panel.