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  • London Borough of Barnet (24 009 101)

    Statement Closed after initial enquiries Leisure and culture 14-Oct-2024

    Summary: We will not investigate Mr X’s complaint about alleged false allegations following an incident in a local library. There is insufficient evidence of fault and an investigation would not achieve what Mr X wants.

  • Cumberland Council (24 009 125)

    Statement Closed after initial enquiries Trees 14-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about the Council not removing trees on its land near her property. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. We also cannot achieve the outcome she wants from the complaint.

  • Birmingham City Council (24 009 131)

    Statement Closed after initial enquiries Council tax 14-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision not to pay compensation for the way it handled a council tax account. This is because there is insufficient evidence of fault by the Council.

  • Nottinghamshire County Council (24 009 193)

    Statement Closed after initial enquiries Local welfare payments 14-Oct-2024

    Summary: We will not investigate this complaint about household support fund. There is not enough evidence of fault to justify our involvement.

  • Suffolk County Council (24 008 375)

    Statement Closed after initial enquiries Special educational needs 14-Oct-2024

    Summary: We will not investigate Mrs X’s complaint the Council delayed finalising her child, Y’s, Education, Health and Care Plan following a Tribunal order and about delays in securing Y’s educational provision. This is because the Council apologised for the delays, and further investigation is unlikely to achieve any additional outcome. We cannot investigate the Council’s conduct during the Tribunal process.

  • City of York Council (24 008 632)

    Statement Closed after initial enquiries Rights of way 14-Oct-2024

    Summary: We will not investigate this complaint about rights of way because any injustice is not significant enough to justify our involvement.

  • City of Bradford Metropolitan District Council (24 010 974)

    Statement Closed after initial enquiries Council tax 14-Oct-2024

    Summary: We will not investigate this complaint about Council tax liability because there was a right of appeal to a Valuation Tribunal.

  • Kingston Upon Hull City Council (24 011 067)

    Statement Closed after initial enquiries Leisure and culture 14-Oct-2024

    Summary: We will not investigate this complaint about the Councils liability for damage and maintenance of a leisure facility. We cannot decide liability for damage to property and Mrs X would need to make a claim for this to the Council’s insurers. Furthermore, we could not instruct the Council on how to maintain its leisure facilities and there is otherwise no worthwhile outcome we can achieve in investigating.

  • Surrey County Council (24 011 353)

    Statement Upheld Special educational needs 14-Oct-2024

    Summary: We will not investigate this complaint about delay in the annual review of an Education, Health and Care Plan. This is because the Council has offered a suitable remedy. Further consideration of the complaint would not achieve anything more and so an investigation is not warranted.

  • Royal Borough of Kensington & Chelsea (24 011 722)

    Statement Closed after initial enquiries Leisure and culture 14-Oct-2024

    Summary: We will not investigate Miss X’s complaint about the Council not doing enough to provide adequate Wi-Fi network at a large public event. It is unlikely we would find fault and otherwise there is no worthwhile outcome we can achieve.

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