Decision search
Your search has 50055 results
-
Southampton City Council (24 009 871)
Statement Closed after initial enquiries Trees 04-Nov-2024
Summary: We will not investigate this complaint that the Council has refused to carry out work to a tree near the complainant’s property. This is because there is insufficient evidence of fault.
-
Derbyshire County Council (24 009 187)
Statement Closed after initial enquiries Assessment and care plan 04-Nov-2024
Summary: Ms X complains about Derbyshire County Council and Derbyshire Healthcare NHS Foundation Trust. She says the organisations acted with fault when she was detained in hospital under the Mental Health Act in 2022. Ms X’s complaint is late and there are not enough good reasons for the Ombudsmen to investigate it now.
-
Derbyshire Healthcare NHS Foundation Trust (24 009 187a)
Statement Closed after initial enquiries Mental health services 04-Nov-2024
Summary: Ms X complains about Derbyshire County Council and Derbyshire Healthcare NHS Foundation Trust. She says the organisations acted with fault when she was detained in hospital under the Mental Health Act in 2022. Ms X’s complaint is late and there are not enough good reasons for the Ombudsmen to investigate it now.
-
Suffolk County Council (24 009 231)
Statement Closed after initial enquiries School transport 04-Nov-2024
Summary: We will not investigate this complaint about the Council’s Post 16 transport policy and its decision not to provide transport for Mr X’s daughter, Y.
-
Isle of Wight Council (24 009 323)
Statement Closed after initial enquiries Special educational needs 04-Nov-2024
Summary: We will not investigate this complaint about delay following the annual review of an Education, Health and Care Plan. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice caused is not significant enough to warrant an investigation.
-
London Borough of Hammersmith & Fulham (24 009 639)
Statement Closed after initial enquiries Private housing 04-Nov-2024
Summary: We will not investigate this complaint about the Council’s request for the complainant to do repairs to a property the complainant rents to tenants. This is because there is insufficient evidence of fault by the Council.
-
Liverpool City Council (24 009 732)
Statement Closed after initial enquiries Council tax 04-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council sending council tax documents to the wrong address. This is because the case does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Mr X has not been caused a significant personal injustice and we could not add anything to the Council’s response.
-
Kingston Upon Hull City Council (24 009 823)
Statement Closed after initial enquiries Trees 04-Nov-2024
Summary: We will not investigate this complaint about a new tree and plaque planted in a green space close to the complainants home. This is because we do not consider the matter has caused the complainant a significant injustice.
-
London Borough of Bromley (23 019 430)
Statement Upheld Allocations 04-Nov-2024
Summary: Mr X complained the Council wrongly decided he was he not eligible for additional priority on the housing register and delay. We found the Council was at fault because it took too long to process his request. The Council has already apologised for this delay, and this is an appropriate remedy for the frustration experienced by Mr X. It has also taken action to address the backlog of cases. There was no fault in how it reached the decision about priority because it considered the available evidence and applied its allocations policy.
-
London Borough of Bromley (24 007 313)
Statement Closed after initial enquiries Child protection 03-Nov-2024
Summary: We will not investigate this complaint about a referral to the Local Authority Designated Officer. This is because there is insufficient evidence that the referral has caused the complainant significant injustice.