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  • Stoke-on-Trent City Council (24 008 259)

    Statement Closed after initial enquiries Noise 06-Nov-2024

    Summary: Mr X complains about the Council’s handling of his reports of anti-social behaviour by his neighbours. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation and because it has proposed a way forward to further investigate matters.

  • London Borough of Wandsworth (24 008 411)

    Statement Closed after initial enquiries Safeguarding 06-Nov-2024

    Summary: We will not investigate this complaint about adult safeguarding. There is not enough evidence of fault to justify our involvement and any decisions made by the Court of Protection are outside our jurisdiction.

  • Liverpool City Council (24 008 698)

    Statement Closed after initial enquiries Child protection 06-Nov-2024

    Summary: We will not investigate this complaint about the Council refusing to allow Ms X to home-school her child and taking child protection action. There is not enough evidence of fault by the Council to warrant investigation. A legal bar prevents us investigating the actions of a school.

  • Wychavon District Council (24 011 291)

    Statement Closed after initial enquiries Planning applications 06-Nov-2024

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request for pre-application planning advice. This is because we are unlikely to find fault. The complainant also has the right to appeal to the Planning Inspector.

  • City of York Council (24 011 364)

    Statement Closed after initial enquiries Refuse and recycling 06-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision to relocate a public waste bin. This is because there is insufficient evidence of fault by the Council.

  • Essex County Council (24 011 506)

    Statement Upheld Special educational needs 06-Nov-2024

    Summary: We upheld Miss X’s complaint about delays in the Education, Health and Care plan process. The Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused by the delay.

  • Guildford Borough Council (24 012 206)

    Statement Closed after initial enquiries Other 06-Nov-2024

    Summary: We will not investigate this complaint that the Council has told the complainant it is not responsible for damage caused to her property as there is insufficient evidence of fault by the Council.

  • South Downs National Park Authority (24 012 336)

    Statement Closed after initial enquiries Planning applications 06-Nov-2024

    Summary: We will not investigate this complaint about planning policy as this is a matter for the Planning Inspector and there is insufficient injustice to warrant investigation.

  • Cornwall Council (24 012 533)

    Statement Closed after initial enquiries Other 06-Nov-2024

    Summary: We will not investigate Mrs Y’s complaint about the accuracy of the Council’s property searches. This is because there is no evidence of fault by the Council and we are unable to achieve the outcome of compensation sought by Mrs Y.

  • Devon County Council (24 011 510)

    Statement Closed after initial enquiries Child protection 06-Nov-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s delay and poor communication during pre-proceedings relating to her child. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.

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