Decision search
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Transport for London (24 012 530)
Statement Closed after initial enquiries Public transport 09-Dec-2024
Summary: We will not investigate this complaint about public transport because the courts and insurers are better placed to consider the complaint.
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London Borough of Southwark (24 012 707)
Statement Closed after initial enquiries Parking and other penalties 09-Dec-2024
Summary: We will not investigate Mr X’s complaint enforcement agents wrongfully clamped his car. This is because Mr X had a right of appeal to the London Tribunals, and he had no good reason not to exercise this right of appeal.
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Transport for London (24 012 797)
Statement Closed after initial enquiries Other 09-Dec-2024
Summary: We will not investigate this complaint about Transport for London issuing traffic Penalty Charge Notices and failing to provide reasonable adjustments. This is because further investigation would not lead to a different outcome.
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Staffordshire County Council (24 012 801)
Statement Closed after initial enquiries Child protection 09-Dec-2024
Summary: We cannot investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her family. The complaint lies outside our jurisdiction because it is about matters that have been subject to court proceedings. We will not investigate Miss X’s complaint about historic matters. This lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Statement Closed after initial enquiries Enforcement 09-Dec-2024
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a planning enforcement matter. This is because there is not enough evidence of fault by the Council affecting its decisions.
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Coventry City Council (24 013 130)
Statement Closed after initial enquiries Child protection 09-Dec-2024
Summary: We cannot investigate Mr X’s complaint about the actions of social workers involved with assessing who is best placed to care for and have contact with the children of his family. The matters he complains of are closely linked to or directly form part of court action. A permanent legal bar thus prevents us from investigating them.
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Royal Borough of Greenwich (24 013 501)
Statement Closed after initial enquiries Private housing 09-Dec-2024
Summary: We cannot investigate Mrs X’s complaint that the Council has failed to carry out repairs to two of its properties as it is not within our legal remit to do so. We will not investigate Mrs X’s request that the Council pay for repairs she carried out to her property as we cannot achieve the outcome she seeks, and this is a matter for the courts.
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Wirral Metropolitan Borough Council (24 013 564)
Statement Closed after initial enquiries Transport 09-Dec-2024
Summary: We will not investigate this complaint about an unsuccessful Blue Badge application. This is because the Council has offered a new mobility assessment and will reassess the case.
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Birmingham City Council (24 013 615)
Statement Closed after initial enquiries Parking and other penalties 09-Dec-2024
Summary: We will not investigate Miss X’s complaint about the Council’s handling of two penalty charge notices. This is because the Council has cancelled the second penalty charge notice and agreed to accept payment of the first penalty charge notice at the normal rate of £120. She has therefore paid £60 more than she wanted to but this amount is not significant enough to warrant investigation.
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Bath and North East Somerset Council (24 013 766)
Statement Closed after initial enquiries Land 09-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s use of a public recreation ground. The complaint is late and there are no good reasons why the late complaint rule should not apply.