Decision search
Your search has 50125 results
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East Riding of Yorkshire Council (24 014 832)
Statement Closed after initial enquiries Other 20-Jan-2025
Summary: We will not investigate this complaint about comments that a Housing Officer made about Mr X’s tenancy. This is because we have no powers to investigate the Council when it concerns the management of social housing.
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Essex County Council (24 015 134)
Statement Upheld Special educational needs 20-Jan-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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London Borough of Haringey (24 017 588)
Statement Closed after initial enquiries Other 19-Jan-2025
Summary: We will not investigate this complaint about the Council's investigation into anti-social behaviour and how it dealt with Mr X’s complaints about this as any alleged Council fault has not caused Mr X a level of personal injustice that would justify our further action. Mr X’s concerns about data protection breaches should be made to the Information Commissioner's Office.
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Essex County Council (24 017 216)
Statement Closed after initial enquiries Other 18-Jan-2025
Summary: We will not investigate this complaint about a claim for damages as this is a matter for court.
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London Borough of Waltham Forest (24 017 243)
Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025
Summary: We cannot investigate this complaint about the Council’s enforcement of a penalty charge notice as Mr X’s case has been considered by the court and is now no longer within our remit.
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Birmingham City Council (24 017 509)
Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025
Summary: We will not investigate this complaint about a penalty charge notice as the complaint is made late and there are not good reasons to investigate now.
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Birmingham City Council (24 011 737)
Statement Closed after initial enquiries School transport 18-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to award the complainant’s daughter a Personal Transport Budget, rather than the complainant’s preferred form of education transport assistance. This is because there is no evidence of fault on the Council’s part.
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Birmingham City Council (24 011 885)
Statement Closed after initial enquiries School transport 18-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for education transport for her daughter. This is because there is no evidence of fault on the Council’s part.
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London Borough of Hillingdon (24 012 492)
Statement Closed after initial enquiries Special educational needs 18-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to cease to maintain the complainant’s Education Health and Care Plan. This is because it would have been reasonable for his representative to use the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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Calderdale Metropolitan Borough Council (24 014 044)
Statement Closed after initial enquiries Refuse and recycling 18-Jan-2025
Summary: We will not investigate this complaint about litter being left on the street following household waste collections. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice to Mr X is not significant enough to warrant an investigation and it is unlikely we could add anything to the Council’s response.