Decision search
Your search has 52138 results
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Essex County Council (24 022 156)
Statement Upheld Special educational needs 28-May-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Lancashire County Council (24 022 322)
Statement Closed after initial enquiries Parking and other penalties 28-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a disabled parking bay. This is because there is not enough evidence of fault by the Council or to show its decision caused significant injustice.
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Norfolk County Council (24 023 209)
Statement Closed after initial enquiries Child protection 28-May-2025
Summary: We will not investigate Ms X’s complaint about how the Council handled her personal data during a child protection conference. The Information Commissioner’s Office is better placed to consider the complaint.
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St Helens Metropolitan Borough Council (24 023 314)
Statement Closed after initial enquiries Other 28-May-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s children’s services involvement with his children. The matters complained about are currently being considered by a court, and the law says we cannot investigate.
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Norfolk County Council (24 023 353)
Statement Closed after initial enquiries Child protection 28-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s children’s services involvement with her family between 2015 and 2022. The complaint is late, and we decided there were no good reasons to exercise discretion to investigate now.
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Surrey County Council (24 023 505)
Statement Closed after initial enquiries Other 28-May-2025
Summary: We cannot investigate most of Mr X’s complaint about the Council’s social care report for court. The matter complained about is being considered by the courts and the law says we cannot investigate. We will not investigate the remainder of the complaint because Mr X can take the matter to Social Work England.
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Wokingham Borough Council (25 000 263)
Statement Closed after initial enquiries Parking and other penalties 28-May-2025
Summary: We will not investigate this complaint about the Council’s enforcement of a parking penalty charge notice as Mrs X had the right to ask the court to consider her case.
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London Borough of Camden (25 000 517)
Statement Closed after initial enquiries Other 28-May-2025
Summary: We will not investigate Miss X’s complaint about how the Council communicated with her. Any injustice to her is not significant enough to warrant investigation. Also, the Information Commissioner is better placed to consider her complaint about a potential data protection breach.
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Stevenage Borough Council (25 000 569)
Statement Closed after initial enquiries Trees 28-May-2025
Summary: We will not investigate this complaint that the Council will not cut back an overhanging tree as it is unlikely we will find fault by the Council. We will not investigate the complaint about damage as this is a matter for the courts.
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Royal Borough of Kensington & Chelsea (25 000 806)
Statement Closed after initial enquiries Parking and other penalties 28-May-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s issue of a penalty charge notice and its handling of his appeal against the notice. This is because Mr X has used his right of appeal to London Tribunals and the law does not allow us to investigate the Council’s conduct as part of the appeals process.