Decision search
Your search has 56567 results
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Leeds City Council (25 006 045)
Statement Closed after initial enquiries Other 13-Oct-2025
Summary: We will not investigate this complaint about the Council employing enforcement agents to recover a council tax debt and the charges made by the agents for breaching a payment agreement. There is no worthwhile outcome achievable by our investigation because the complainant has not provided sufficient information to the Council for it to respond to his complaint.
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Cumberland Council (25 006 091)
Statement Upheld Other 13-Oct-2025
Summary: We have found that both councils – Westmorland & Furness and Cumberland – caused delays in their handling of Mr X’s linked complaints about children’s social care. Both will now apologise to Mr X and will take action to improve their respective services. Cumberland will also make a symbolic payment which recognises
Mr X’s likely distress. -
Walsall Metropolitan Borough Council (25 006 199)
Statement Closed after initial enquiries Charging 13-Oct-2025
Summary: We will not investigate Miss X’s complaint the Council has charged for her late father’s care placement. There is not enough evidence of fault by the Council to warrant our involvement. In addition, there is no remaining significant injustice caused by fault in the Council delaying completing a financial assessment.
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London Borough of Newham (25 006 239)
Statement Closed after initial enquiries Safeguarding 13-Oct-2025
Summary: We will not investigate this complaint about the Council’s choice of residential placement for Mr X or its communication with Miss Y about the matter. There is not enough evidence of fault by the Council and further investigation would not lead to a different outcome.
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Wiltshire Council (25 006 282)
Statement Closed after initial enquiries Other 13-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s investigation of a nursery fee policy. There is insufficient evidence of fault to justify an investigation.
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London Borough of Redbridge (25 008 016)
Statement Closed after initial enquiries Council tax support 13-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled her application for a discretionary discount on her council tax. This is because Mrs X has appealed to the Valuation Tribunal and her complaint is therefore out of our jurisdiction.
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North Somerset Council (25 008 109)
Statement Closed after initial enquiries Highway repair and maintenance 13-Oct-2025
Summary: We will not investigate Mr X’s complaint about delay in resolving issues with a traffic light. This is because there is not enough evidence of fault.
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Durham County Council (25 008 439)
Statement Closed after initial enquiries Councillor conduct and standards 13-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because there is not enough evidence of fault to justify our involvement.
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Statement Closed after initial enquiries Highway repair and maintenance 13-Oct-2025
Summary: We will not investigate this complaint about highway maintenance because any injustice is not significant enough to justify our involvement, and the courts are better placed to consider this complaint if Mr Y wants to pursue the matter.
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Statement Closed after initial enquiries Other 13-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council responded to her requests for information. This is because the Information Commissioner is better placed to consider the matter.