Summary: We will not investigate this complaint about business rate relief as the complainant has withdrawn it as he says the matter has been resolved.

The complaint

1. Mr X complained the Council failed to award him business rates relief which he says affected him financially and caused inconvenience.

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The Ombudsman’s role and powers

2. It is our decision whether to start, and when to end an investigation into something the law allows us to investigate. (Local Government Act 1974, sections 24A(6) and 34B(8), as amended)

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How I considered this complaint

3. I considered information provided by the complainant.
4. I considered the Ombudsman’s Assessment Code.

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My assessment

5. After complaining to us, Mr X told us he wanted to withdraw the complaint as it had been resolved. We will not therefore investigate.

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Final decision

6. We will not investigate Mr X’s complaint because he has withdrawn it.

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Investigator's decision on behalf of the Ombudsman