Maidstone Borough Council (25 022 704)
Category : Benefits and tax > Council tax
Decision : Closed after initial enquiries
Decision date : 23 Feb 2026
The Ombudsman's final decision:
Summary: We will not investigate this complaint about a Council tax premium because the matter was appealed to a Valuation Tribunal.
The complaint
- Ms X complains that the cl unreasonably imposed a Council tax premium on her property.
The Ombudsman’s role and powers
- We cannot investigate a complaint if someone has appealed to a tribunal about the same matter. We also cannot investigate a complaint if in doing so we would overlap with the role of a tribunal to decide something which has been or could have been referred to it to resolve using its own powers. (Local Government Act 1974, section 26(6)(a), as amended)
- The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.
How I considered this complaint
- I considered information provided by the complainant.
- I considered the Ombudsman’s Assessment Code.
My assessment
- Ms X says that the Council imposed a Council tax premium on her property despite the evidence she provided. The Council says that it needed information form her to determine the liability.
- Ms X appealed successfully to the Valuation Tribunal.
- The Ombudsman cannot investigate this complaint because the dispute was appealed to a Valuation Tribunal.
Final decision
- We will not investigate Ms X’s complaint because she appealed to a Valuation Tribunal.
Investigator's decision on behalf of the Ombudsman