Lancaster City Council (25 016 733)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 10 Dec 2025

The Ombudsman's final decision:

Summary: We will not investigate this complaint about a Council tax premium because an appeal to a Valuation Tribunal has been used.

The complaint

  1. Mr X complains about the Council’s decision to impose a Council tax premium on his property.

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The Ombudsman’s role and powers

  1. The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.
  2. We cannot investigate a complaint if someone has appealed to a tribunal about the same matter. We also cannot investigate a complaint if in doing so we would overlap with the role of a tribunal to decide something which has been or could have been referred to it to resolve using its own powers. (Local Government Act 1974, section 26(6)(a), as amended)

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How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. Mr X says that he appealed to a Valuation Tribunal about the decision to impose a Council tax premium on his property.
  2. The Ombudsman cannot investigate a complaint where an appeal to a tribunal has been used. The complaint is therefore out of jurisdiction.

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Final decision

  1. We will not investigate Mr X’s complaint because appealed to a Valuation Tribunal.

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Investigator's decision on behalf of the Ombudsman

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