Decision search
Your search has 51782 results
-
Calderdale Metropolitan Borough Council (23 010 908)
Statement Upheld Enforcement 12-Aug-2024
Summary: We found no fault on Mrs P’s complaint about the Council’s planning enforcement team failing to take prompt and effective action against an unauthorised development. The environmental health team delayed responding to her initial report, failed to contact her after receiving the developer’s response to her reports, and failed to provide evidence of visits to her home. It also failed to produce a written nuisance assessment or give her written feedback. The agreed action remedies the injustice caused.
-
West Berkshire Council (23 011 151)
Statement Not upheld Other 12-Aug-2024
Summary: Mr and Mrs B complained the Council misrepresented their family in a single assessment and it included factually incorrect data. They also complained the quality of the support the Council provided in practical sessions was poor and the conduct of an officer in two telephone conversations was unreasonable. We do not find the Council was at fault.
-
Birmingham City Council (24 004 729)
Statement Closed after initial enquiries Homelessness 12-Aug-2024
Summary: We will not investigate this complaint about communication problems causing an issue with gas servicing and repairs. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
-
Oxfordshire County Council (24 004 904)
Statement Closed after initial enquiries Child protection 12-Aug-2024
Summary: We will not investigate this complaint about how the Council has dealt with a complaint at stage two of the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.
-
Devon County Council (24 004 795)
Statement Closed after initial enquiries Other 12-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision not to remove material it deposited on a verge and ditch. Further investigation will not lead to a different outcome
-
Fenland District Council (24 004 817)
Statement Closed after initial enquiries Councillor conduct and standards 12-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint that a councillor had breached the code of conduct. This is because we are unlikely to find fault by the Council.
-
Nuneaton & Bedworth Borough Council (24 005 084)
Statement Closed after initial enquiries Council tax 12-Aug-2024
Summary: We will not investigate this complaint about a council tax charge as Mr X can ask the Council to apply a discretionary discount to the account and can appeal to the Valuation Tribunal against any refusal decision.
-
Herefordshire Council (24 004 654)
Statement Closed after initial enquiries School admissions 12-Aug-2024
Summary: We will not investigate this complaint about school admissions. This is because we have no powers to investigate complaints about academy schools.
-
London Borough of Merton (24 005 837)
Statement Closed after initial enquiries Council tax 12-Aug-2024
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
-
Essex County Council (24 007 029)
Statement Closed after initial enquiries School admissions 12-Aug-2024
Summary: We will not investigate Ms X’s complaint about the Council’s School Admissions Appeal Panel’s handling of her appeal against the refusal to offer her child a place at her preferred school. This is because there is not enough evidence of fault to warrant further investigation.