Decision search
Your search has 51593 results
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London Borough of Hounslow (24 005 211)
Statement Closed after initial enquiries Allocations 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Lambeth (24 001 821)
Statement Closed after initial enquiries Council tax 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision on a council tax support application. It is reasonable for Mr X to appeal to the Valuation Tribunal which is the body appointed to consider challenges to council tax decisions.
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Statement Closed after initial enquiries Residential care 19-Aug-2024
Summary: We will not investigate this complaint about the care someone received in a care home or the information provided to their representative. This is because it does not meet the tests in our Assessment Code; there is not enough evidence of fault in the provider’s actions or of significant injustice to the person, and we could not likely resolve any dispute about what happened so the matter does not warrant us investigating.
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Herefordshire Council (24 003 876)
Statement Closed after initial enquiries Highway repair and maintenance 19-Aug-2024
Summary: We will not investigate this complaint stating the Council has failed to consider the Public Sector Equality Duty and Equality Act when it reviewed and reissued its Highway Maintenance Plan. We have not seen enough evidence of fault in the Council’s actions. Also, we cannot decide whether the Council has breached the Equality Act, therefore it is reasonable to expect Mr X to raise the matter in court.
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London Borough of Croydon (24 005 926)
Statement Closed after initial enquiries Homelessness 19-Aug-2024
Summary: We will not investigate this complaint about homelessness temporary accommodation because Ms X took court action.
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London Borough of Waltham Forest (24 005 990)
Statement Closed after initial enquiries Traffic management 19-Aug-2024
Summary: We will not investigate this complaint about lines on a road adjacent to a redundant dropped kerb. This is because there is insufficient evidence of fault by the Council.
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Torridge District Council (24 006 035)
Statement Closed after initial enquiries Other 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s handling of matters relating to Mr X’s postal address on its Street Numbering and Naming system. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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Stockton-on-Tees Borough Council (24 006 117)
Statement Closed after initial enquiries Councillor conduct and standards 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s decisions on Code of Conduct complaints Mr X made against two councillors. This is because there is no evidence to suggest fault by the Council.
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North Yorkshire Council (24 006 154)
Statement Closed after initial enquiries Private housing 19-Aug-2024
Summary: We will not exercise discretion to investigate this complaint about problems with a boiler replacement after the Council grant-aided the works to a private home in 2020. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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Tonbridge and Malling Borough Council (24 006 330)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2024
Summary: We will not investigate this complaint about a penalty charge notice as there is a statutory appeal process which Mr X can reasonably make use of.