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  • Plymouth City Council (25 010 092)

    Statement Closed after initial enquiries Safeguarding 03-Dec-2025

    Summary: We will not investigate this complaint about the Council’s care and support provided to Mrs X’s son. There is not enough evidence of fault by the Council to warrant our involvement. Additionally, we cannot achieve the outcome sought by Mrs X.

  • City of Wolverhampton Council (25 010 442)

    Statement Not upheld Housing benefit and council tax benefit 03-Dec-2025

    Summary: Miss X complained about how the Council pursued her for a debt related to overpaid housing benefit. We have ended our investigation as the Council has agreed not to pursue Miss X for the debt, therefore there is no worthwhile outcome achievable by our investigation.

  • Lincolnshire County Council (25 011 082)

    Statement Closed after initial enquiries Child protection 03-Dec-2025

    Summary: We will not investigate Miss X’s complaint about how the Council dealt with her during its parental investigation. The complaint was submitted late, and there is no good reason to consider it now.

  • Suffolk County Council (25 011 237)

    Statement Closed after initial enquiries Alternative provision 03-Dec-2025

    Summary: We cannot investigate part of Ms X’s complaint about the decision not to make an Education, Health and Care Plan for her child because she appealed to the SEND Tribunal. We will not investigate Ms X’s complaints about arranging alternative provision or school transport for her child because there is insufficient evidence of fault.

  • Devon County Council (25 011 623)

    Statement Upheld Special educational needs 03-Dec-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Telford & Wrekin Council (25 012 716)

    Statement Closed after initial enquiries Planning applications 03-Dec-2025

    Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice.

  • Wakefield City Council (25 013 002)

    Statement Closed after initial enquiries Enforcement 03-Dec-2025

    Summary: We will not investigate this complaint about how the Council has dealt with a possible breach of planning control. This is because the complainant has not suffered significant injustice.

  • Pudsey Grammar School (25 013 297)

    Statement Closed after initial enquiries School admissions 03-Dec-2025

    Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • East Sussex County Council (25 013 572)

    Statement Closed after initial enquiries Transport 03-Dec-2025

    Summary: We will not investigate this complaint that the Council refused an application for a blue badge. This is because there is not enough evidence of fault by the Council.

  • South Gloucestershire Council (25 013 679)

    Statement Closed after initial enquiries Enforcement 03-Dec-2025

    Summary: We will not investigate this complaint about how the Council has dealt with a retrospective planning application and a breach of planning control. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

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