Decision search
Your search has 51456 results
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Essex County Council (24 010 997)
Statement Upheld Special educational needs 13-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Tintwistle C Of E Primary School (24 011 257)
Statement Closed after initial enquiries School admissions 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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De La Salle RC School (24 011 267)
Statement Closed after initial enquiries School admissions 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Solihull Metropolitan Borough Council (24 008 038)
Statement Upheld Council tax 13-Oct-2024
Summary: We will not investigate this complaint about the Council demanding council tax from Mr X. This is mainly because the Council has now put matters right adequately.
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North Tyneside Metropolitan Borough Council (24 008 132)
Statement Closed after initial enquiries Child protection 13-Oct-2024
Summary: We will not investigate this complaint about a social worker’s assessment. This is because investigation could not establish a causal link between the fault the complainant identifies and the injustice he says he has suffered.
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Durham County Council (24 007 745)
Statement Closed after initial enquiries Charging 13-Oct-2024
Summary: We will not investigate this complaint about a period of intermediate care and a subsequent invoice. There is insufficient evidence of fault to justify us investigating the matter.
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Kent County Council (24 007 534)
Statement Closed after initial enquiries Traffic management 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s introduction of restrictions for overnight parking by motorhomes. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Southwark (24 007 617)
Statement Upheld Charging 13-Oct-2024
Summary: We will not investigate Mr X’s complaint that the Council has continuously sent him notices of payment, addressed to his late mother, for four years. This is because an investigation would not lead to any further outcomes as the Council has offered an appropriate remedy.
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Elmbridge Borough Council (24 007 715)
Statement Upheld Council tax 13-Oct-2024
Summary: We will not investigate this complaint about an error involving the complainant’s direct debit and council tax. This is because the Council has provided a satisfactory response.
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London Borough of Brent (24 012 344)
Statement Closed after initial enquiries Parking and other penalties 13-Oct-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his appeal against a penalty charge notice. This is because Mr X has used his right of appeal to London Tribunals and we cannot consider any complaint about the Council’s conduct during the appeal process.