Decision search
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Salford City Council (24 023 464)
Statement Closed after initial enquiries Allocations 30-Jun-2025
Summary: We will not investigate this complaint about the time it took the Council to assess a housing application. This is because there is insufficient evidence of fault by the Council causing injustice.
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London Borough of Hammersmith & Fulham (25 000 046)
Statement Closed after initial enquiries Child protection 30-Jun-2025
Summary: We cannot investigate Mr X’s complaint about the care arrangements for his grandchild. This is because the matter has been subject to court proceedings.
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Birmingham City Council (25 000 064)
Statement Closed after initial enquiries Special educational needs 30-Jun-2025
Summary: We will not investigate this complaint about delays in the annual review of an Education, Health and Care Plan. Our investigation is unlikely to achieve a different outcome.
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Statement Closed after initial enquiries Special educational needs 30-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her daughter’s Education, Health and Care needs assessment. This is because the injustice she claims stems from the Council’s decision not to issue her daughter an Education, Health and Care Plan and this decision carried a right of appeal which it would have been reasonable for Mrs X to use.
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London Borough of Redbridge (25 000 297)
Statement Closed after initial enquiries Council tax 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to apply an empty home premium to the complainant’s council tax account. This is because it is unlikely an investigation would add to the Council’s response. The complainant also could have appealed to a Valuation Tribunal.
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Statement Closed after initial enquiries School transport 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s request for home to school transport. This is because there is not enough evidence of fault by the Council.
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Nottinghamshire County Council (25 000 458)
Statement Closed after initial enquiries Child protection 30-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s child protection actions. The complaint is late and there is no good reason to exercise discretion to investigate these matters now. It is also likely that at least some of the complaint concerns matters that were or could reasonably have been mentioned during court proceedings. We will not investigate those matters.
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City of Doncaster Council (25 000 504)
Statement Closed after initial enquiries Highway repair and maintenance 30-Jun-2025
Summary: We will not investigate this complaint about the Council not dealing with noise caused by vehicles passing over road defects near his property. There is not enough evidence of Council fault to warrant us investigating. Investigation would not achieve a different outcome.
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Canterbury City Council (25 000 512)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Jun-2025
Summary: We will not investigate this complaint about a Discretionary Housing Payment because there is insufficient evidence of fault by the Council.
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Wirral Metropolitan Borough Council (25 000 595)
Statement Closed after initial enquiries Child protection 30-Jun-2025
Summary: We will not investigate Mrs X’s complaint that the Council did not offer support from children’s social care. This is because further investigation will not lead to a different outcome.