Decision search
Your search has 51243 results
-
Westminster City Council (24 021 075)
Statement Closed after initial enquiries Parking and other penalties 22-Apr-2025
Summary: We will not investigate this complaint about damage Mrs X says the Council caused to her vehicle. The matter is best dealt with as an insurance claim, ultimately through the courts if necessary.
-
Hertfordshire County Council (24 021 095)
Statement Closed after initial enquiries Child protection 22-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to commence care proceedings. The law prevents us from doing so.
-
Birmingham City Council (24 021 134)
Statement Closed after initial enquiries Parking and other penalties 22-Apr-2025
Summary: We will not investigate this complaint about the Council’s actions in relation to a Penalty Charge Notice. Mr X used his right to refer the matter to the Traffic Enforcement Centre. It is not a good use of public resources to investigate the peripheral matters, including the Council’s complaint-handling.
-
Plymouth City Council (24 021 186)
Statement Closed after initial enquiries Homelessness 22-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision Miss X is intentionally homeless. It is reasonable for her to use her statutory right of appeal to the county court on a point of law.
-
London Borough of Haringey (24 021 194)
Statement Closed after initial enquiries Council tax 22-Apr-2025
Summary: We will not investigate this complaint about a council tax summons because there is insufficient evidence of fault by the Council.
-
Devon County Council (24 021 352)
Statement Closed after initial enquiries Parking and other penalties 22-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s use of false or misleading photographic evidence as part of the penalty charge notice appeals process. This is because it is reasonable to challenge a penalty charge notice with the Traffic Penalty Tribunal and any vehicle owner may raise their concerns about the validity of the Council’s evidence with the Adjudicator. We have no jurisdiction to investigate complaints about the evidence provided by the Council to the Tribunal.
-
Dover District Council (24 021 373)
Statement Closed after initial enquiries Other 22-Apr-2025
Summary: We will not investigate this complaint about the Council’s response after Mrs X reported trees and bamboo in her neighbour’s garden. This is because there is insufficient evidence of fault by the Council.
-
Nuneaton & Bedworth Borough Council (24 021 836)
Statement Upheld Council tax 22-Apr-2025
Summary: We will not investigate Mrs X’s complaint about discretionary tax relief. This is because at our invitation, the Council has agreed to tell Mrs X about her appeal right. We consider this to be a suitable remedy. It is reasonable to expect Mrs X to then appeal to the Valuation Tribunal.
-
Royal Borough of Greenwich (24 021 998)
Statement Closed after initial enquiries Refuse and recycling 22-Apr-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to remove her bulky waste she paid to have collected or about the Council’s communication. This is because the Council apologised, refunded Mrs X, and made service improvements. An investigation by the Ombudsman is unlikely to achieve anything further.
-
Blackpool Borough Council (24 022 102)
Statement Closed after initial enquiries Other 22-Apr-2025
Summary: We will not investigate this complaint about the Council failing to respond to Mr X’s requests for information, and not considering his requests for disability adjustments. This is because the Information Commissioner’s Office is best placed to consider the first part of this matter, and only the courts can decide whether an organisation has met its Equality Act 2010 duties.