Decision search
Your search has 50691 results
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Sheffield City Council (24 007 106)
Statement Closed after initial enquiries Council tax 13-Nov-2024
Summary: We will not investigate this complaint about Council tax liability and Council tax discount because there was a right of appeal to a Valuation Tribunal and the matter has been remedied.
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London Borough of Hounslow (24 007 195)
Statement Closed after initial enquiries Trees 13-Nov-2024
Summary: We will not investigate this complaint that the Council has not removed a tree. This is because there is insufficient evidence of fault by the Council.
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Hertfordshire County Council (24 007 412)
Statement Upheld Other 13-Nov-2024
Summary: We have decided not to investigate this complaint about the Council wrongly sending a letter to Ms X’s home address after receiving a referral about domestic abuse. The Council has upheld the complaint and has agreed to remedy Ms X’s injustice by an effective apology and a payment of £500.
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Stevenage Borough Council (24 007 760)
Statement Closed after initial enquiries Allocations 13-Nov-2024
Summary: We will not investigate Ms X’s complaint about the Council’s delay in rehousing her because there is insufficient evidence of fault to justify our involvement.
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Nottinghamshire County Council (24 004 388)
Statement Not upheld School transport 13-Nov-2024
Summary: Ms X complained the Council failed to properly assess her son (Y’s) application for school transport assistance and unreasonably rejected the appeal of this. The Council considered Y’s application and appeal in line with the relevant law and policies without fault.
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Completelink Limited (24 008 039)
Statement Closed after initial enquiries Charging 13-Nov-2024
Summary: We will not investigate this complaint about fee increases for privately arranged residential adult social care. This is because investigation is unlikely to lead to a different outcome. On our ordinary reading the Care Provider has acted in line with its contract. A court would need to decide if the Care Provider has breached its contract.
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Norfolk County Council (24 008 449)
Statement Closed after initial enquiries Residential care 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about how the Council has responded to his concerns about a care home. Further investigation would not lead to a different outcome.
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Rother District Council (24 008 805)
Statement Closed after initial enquiries Planning applications 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the Council refused the planning application and the issue did not therefore cause Mr X significant injustice.
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London Borough of Haringey (24 008 981)
Statement Closed after initial enquiries Council tax 13-Nov-2024
Summary: We will not investigate this complaint about a council tax account as Mr X can appeal against the liability decision to the Valuation Tribunal.
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Liverpool City Council (24 009 124)
Statement Closed after initial enquiries Traffic management 13-Nov-2024
Summary: We will not investigate this complaint about parking problems experienced by a group of residents. The Council has provided a satisfactory response during the complaint process, and we are unlikely to be able to achieve anything further.