Decision search
Your search has 50691 results
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London Borough of Lambeth (24 013 855)
Statement Closed after initial enquiries Parking and other penalties 02-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a Penalty Charge Notice. This is because it is reasonable for him to appeal to a tribunal.
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Transport for London (24 013 867)
Statement Closed after initial enquiries Parking and other penalties 02-Dec-2024
Summary: We will not investigate this complaint about penalty charge notices issued to Mr X for driving into London’s low emission zone as the notices have been cancelled and there is insufficient remaining injustice caused to Mr X to justify our involvement.
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London Borough of Hounslow (24 011 019)
Statement Closed after initial enquiries Homelessness 02-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s responses to homeless applications since 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Wigan Metropolitan Borough Council (24 011 170)
Statement Closed after initial enquiries Trees 02-Dec-2024
Summary: We will not investigate this complaint about the Council’s failure to carry out maintenance work on private land next to Mrs X’s home. there is insufficient evidence of fault which would warrant an investigation.
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Environment Agency (24 011 182)
Statement Closed after initial enquiries Trees 02-Dec-2024
Summary: We will not investigate this complaint about the Authority’s failure to carry out maintenance work on private land next to Mrs X’s home. There is insufficient evidence of fault which would warrant an investigation.
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Surrey Heath Borough Council (24 011 253)
Statement Closed after initial enquiries Elections and electoral register 02-Dec-2024
Summary: We will not investigate this complaint about the Council rejecting Mr X’s application for the electoral register because Mr X could reasonably use his right to appeal to the county court.
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Gedling Borough Council (24 012 600)
Statement Upheld Council tax 02-Dec-2024
Summary: We will not investigate this complaint about enforcement of a Council tax debt because the matter has been remedied.
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Devon County Council (24 010 826)
Statement Closed after initial enquiries Special educational needs 02-Dec-2024
Summary: We will not investigate this complaint about delay in the Education, Health and Care Plan process for the complainant’s daughter. The injustice caused is not significant enough to warrant us investigating.
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London Borough of Haringey (24 010 833)
Statement Closed after initial enquiries Child protection 02-Dec-2024
Summary: We cannot investigate this complaint about how the Council dealt with Mr X’s complaint about its child protection actions concerning his family, which involved court proceedings. The resort to court proceedings means we are legally prevented from investigating the Council’s child protection actions, and a court judgement prevents us investigating the Council’s complaint handling where we are unable to consider the substantive matters complained of.
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Westmorland and Furness Council (24 010 846)
Statement Closed after initial enquiries Drainage 02-Dec-2024
Summary: We will not investigate this complaint about the Council’s response to Ms X’s concerns relating to water runoff from her neighbour’s garden into her garden. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.