Decision search
Your search has 50691 results
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Newcastle upon Tyne City Council (24 015 892)
Statement Closed after initial enquiries Traffic management 16-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to award a grant under the Clear Air Zone scheme. This is because there is insufficient evidence of fault by the Council.
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Worthing Borough Council (24 016 067)
Statement Closed after initial enquiries Councillor conduct and standards 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Wiltshire Council (24 016 296)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Mrs X’s complaint about a social worker’s evidence to the court during court proceedings because it lies outside our jurisdiction. The law says we cannot investigate complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Kingston Upon Hull City Council (24 016 301)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Mr X’s complaint about a statement a social worker provided to the court in court proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Blackpool Borough Council (24 015 637)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her family because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered and decided in court proceedings. We have no discretion to do so.
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London Borough of Camden (24 015 685)
Statement Closed after initial enquiries Parking and other penalties 16-Jan-2025
Summary: We will not investigate this complaint about a penalty charge notice as the complainant had the right to appeal it to London Tribunals.
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London Borough of Hammersmith & Fulham (24 017 684)
Statement Closed after initial enquiries Other 16-Jan-2025
Summary: Mr X says the Council has breached his personal data by sharing it with a third-party organisation. We will not investigate. This is because this complaint does not meet the tests set out in our Assessment Code on which complaints we should investigate. It is reasonable for Mr X to complain to the Information Commissioner’s Office as it is better placed to investigate.
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London Borough of Waltham Forest (24 012 623)
Statement Closed after initial enquiries Other 16-Jan-2025
Summary: We will not investigate this complaint about a compliance check process the Council operates to allow childminders to deliver the government’s free early education entitlement. There is not enough evidence of fault by the Council or injustice to Mrs X in completing the process to warrant our further involvement.
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Statement Upheld Special educational needs 16-Jan-2025
Summary: Miss X complained the Council failed to finalise and issue her son’s EHC Plan following the annual review meeting held on 21 April 2023; provided zero hours of social care from December 2022 and failed to provide OT from June 2023. Miss X says this has caused stress and frustration and her son has missed out on the appropriate help. The Council took more than a year longer than it should to complete the annual review, has provided no social care since January 2023 and no OT since June 2023 which is fault. A suitable remedy is agreed.
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Kent County Council (23 019 328)
Statement Upheld Special educational needs 16-Jan-2025
Summary: Mrs X complained about the Council’s handling of her child’s Education, Health and Care Plan, it’s lack of communication, and not putting in place provision, or tuition it agreed to, for her child. We found the Council at fault. The Council has agreed to our recommendations to remedy the injustice caused.