Decision search
Your search has 51112 results
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Surrey County Council (24 019 791)
Statement Closed after initial enquiries Special educational needs 08-Apr-2025
Summary: We cannot investigate Miss X’s complaint about how the Council has managed her child’s education provision. This is because she has used her right of appeal to the SEND Tribunal.
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Buckinghamshire Council (24 019 819)
Statement Upheld Special educational needs 08-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Leeds City Council (24 019 964)
Statement Closed after initial enquiries School transport 08-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide the complainant’s son with home to school transport. There is not enough evidence of fault by the Council for us to question its decision.
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London Borough of Havering (24 020 071)
Statement Upheld Refuse and recycling 08-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s bin collection staff leaving waste on his street after collections, its complaint process, and its general street cleaning. There is no different outcome an investigation would achieve than that which the Council has provided, and the matters cause insufficient significant personal injustice to Mr X to warrant us investigating. We do not investigate council complaint processes where we are not investigating the core issues giving rise to a complaint. It is reasonable for Mr X to make a complaint about general street cleaning to the Council first.
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Tameside Metropolitan Borough Council (24 020 089)
Statement Closed after initial enquiries School transport 08-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to provide post-16 transport to college for his child. There is not enough evidence of fault to justify investigating.
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Isle of Wight Council (24 020 114)
Statement Closed after initial enquiries Other 08-Apr-2025
Summary: We cannot by law investigate this complaint about an alledged failure by the Council to provide information to the Planning Inspectorate for the purposes of an appeal. This is because we have no legal jurisdiction to investigate a complaint when an appeal has been made to the Planning Inspectorate, acting on behalf of the relevant Government minister.
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Buckinghamshire Council (24 020 181)
Statement Upheld Special educational needs 08-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Staffordshire County Council (24 020 261)
Statement Closed after initial enquiries Child protection 08-Apr-2025
Summary: We will not investigate this complaint about the Council’s report produced as part of family court proceedings. The law prevents us doing so.
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Rochdale Metropolitan Borough Council (24 020 664)
Statement Closed after initial enquiries Safeguarding 08-Apr-2025
Summary: We will not investigate Mr X’s complaint the Council failed to safeguard him from abuse. There is not enough evidence of fault to justify our involvement.
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Suffolk County Council (24 020 916)
Statement Closed after initial enquiries Child protection 08-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to consider her complaint about a manager’s decision on her family’s case whilst there are ongoing criminal proceedings relating to her husband. This is because there is insufficient evidence of fault by the Council to warrant an investigation.