Decision search
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Cumberland Council (24 014 863)
Statement Closed after initial enquiries Allocations 11-Feb-2025
Summary: We will not investigate this complaint about an alledged failure by the Council to give the complainant greater priority for housing on medical grounds. The complainant says her current property is unsuitable for her son’s medical needs. The Council considered the complainant's request having due regard to the complainant’s reasoning, along with medical evidence and advice it obtained. There is insufficient evidence of fault in the way the Council assessed the complainant’s medical priority request.
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Oldham Metropolitan Borough Council (24 014 882)
Statement Closed after initial enquiries Planning applications 11-Feb-2025
Summary: We will not investigate this complaint about the Council allowing the complainant’s local area to become overdeveloped, particularly in relation to the impact on the highway and residential amenity. There is not enough evidence of fault by the Council.
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Statement Closed after initial enquiries Highway repair and maintenance 11-Feb-2025
Summary: We will not investigate this complaint about the Council’s failure to act to resolve flooding on the road where he lives. We have not seen enough evidence of fault in the Council’s actions to justify our involvement.
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Surrey County Council (24 015 163)
Statement Closed after initial enquiries School transport 11-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to provide a chaperone for her child’s taxi journey to school. There is not enough evidence of fault by the Council to warrant our further involvement .
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London Borough of Hounslow (24 015 177)
Statement Closed after initial enquiries Allocations 11-Feb-2025
Summary: We will not investigate this complaint about Miss X’s housing application. The evidence suggests the Council properly reached its decision to suspend the application. The Council has not yet had a reasonable opportunity to deal with other parts of the complaint. The law prevents us considering the point about drug use in Council housing.
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Coventry City Council (24 015 189)
Statement Closed after initial enquiries Homelessness 11-Feb-2025
Summary: We will not investigate this complaint about the Council offering properties and ending its homelessness duty to Miss X. We cannot achieve more regarding Miss X receiving several offers. Miss X could reasonably have used her right to take court action on the Council ending its homelessness duty and saying the property it formally offered was suitable.
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London Borough of Wandsworth (24 015 321)
Statement Closed after initial enquiries Child protection 11-Feb-2025
Summary: We will not investigate this complaint about the Council’s engagement with the complainant in matters relating to his son’s welfare. This is because there is no evidence of fault in the way his complaint has been considered under the statutory procedure for children’s services complaints and we cannot therefore consider the merits of the findings.
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Northumberland County Council (24 015 460)
Statement Closed after initial enquiries Enforcement 11-Feb-2025
Summary: We cannot investigate this complaint about the planning enforcement action taken against Mr X by the Council. This is because the complaint falls outside our jurisdiction due to the passage of time and because Mr X used his appeal rights to the Planning Inspectorate.
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East Riding of Yorkshire Council (24 015 515)
Statement Closed after initial enquiries Homelessness 11-Feb-2025
Summary: We will not investigate this complaint about the Council’s offer of housing. This is because it would have been reasonable for Miss X to use her right to appeal to the county court against the Council’s decision.
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Cheshire East Council (24 015 724)
Statement Closed after initial enquiries School admissions 11-Feb-2025
Summary: We will not investigate Mrs Y’s complaint about how the Council responded to her Freedom of Information request because the Information Commissioner’s Office is better placed to investigate.