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  • Middlesbrough Borough Council (25 009 577)

    Statement Closed after initial enquiries Council tax 23-Dec-2025

    Summary: We will not investigate this complaint about a council tax liability decision. This is because Ms X has a right of appeal to the Valuation Tribunal. Part of the complaint is premature. There is not enough evidence of fault by the Council in other matters to warrant investigation.

  • London Borough of Waltham Forest (25 009 617)

    Statement Closed after initial enquiries Council tax 23-Dec-2025

    Summary: We will not investigate this complaint about Ms X’s council tax. This is because the complaint is late and there are no good reasons for this. There is not enough evidence of fault to warrant investigation into more recent matters.

  • Hyndburn Borough Council (25 010 033)

    Statement Closed after initial enquiries Council tax 23-Dec-2025

    Summary: We will not investigate this complaint about enforcement action the Council took. There is not enough evidence of fault in the Council’s decisions to issue a court summons nor to instruct enforcement agents to justify us investigating, and we cannot achieve the outcome that Mr Y wants.

  • Leicestershire County Council (25 010 114)

    Statement Upheld Special educational needs 23-Dec-2025

    Summary: We cannot investigate this complaint about the school named in an Education Health and Care Plan, or a failure to provide education. Mr X has appealed to the SEND Tribunal about the matter and therefore the law says we cannot investigate. Nor will we investigate Mr X’s further complaint about delays in the annual review process. When considering this complaint, the Council agreed to provide a suitable remedy for Mr X’s injustice and there are no wider public interest issues to justify investigating this complaint.

  • Manchester City Council (25 010 181)

    Statement Closed after initial enquiries Homelessness 23-Dec-2025

    Summary: We will not investigate Mrs X’s complaint about the support provided during while bidding for properties. The injustice claimed is not significant enough to justify investigation.

  • Leicester City Council (25 010 310)

    Statement Closed after initial enquiries Disabled children 23-Dec-2025

    Summary: We will not investigate Mrs X’s complaint about a carer’s assessment and the support provided by the Council because we could not add to the previous independent investigation, and we could not achieve the outcome Mrs X wants.

  • South Tyneside Metropolitan Borough Council (25 011 333)

    Statement Closed after initial enquiries Child protection 23-Dec-2025

    Summary: We will not investigate Mr X’s complaint about how the Council handled his safeguarding concerns about his children. This is because there is not enough evidence of fault.

  • Dudley Metropolitan Borough Council (25 011 744)

    Statement Closed after initial enquiries Street furniture and lighting 23-Dec-2025

    Summary: We will not investigate this complaint about the placement of a streetlight close to Mr X’s home. The injustice claimed by Mr X is not significant enough to warrant our involvement. In any case, there is no worthwhile outcome to us investigating the complaint.

  • Dorset Council (25 012 325)

    Statement Closed after initial enquiries Trees 23-Dec-2025

    Summary: We will not investigate this complaint about the Council imposing a tree preservation order and refusing Mr X’s request to trim the trees. There is not enough evidence of fault by the Council to warrant our involvement.

  • Staffordshire County Council (25 012 539)

    Statement Closed after initial enquiries Special educational needs 23-Dec-2025

    Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care needs assessment for a child. The Council has agreed to resolve the complaint by providing a suitable remedy.

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