Decision search
Your search has 55054 results
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London Borough of Hackney (25 010 115)
Statement Closed after initial enquiries Allocations 17-Dec-2025
Summary: We will not investigate this complaint about the Council’s housing allocations because there is not enough evidence of fault.
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West Sussex County Council (25 010 209)
Statement Upheld Other 17-Dec-2025
Summary: We will not investigate Ms X’s complaint about further delays in the statutory children’s complaints process because we are satisfied with the actions the Council proposed.
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Maidstone Borough Council (25 010 250)
Statement Closed after initial enquiries Council tax 17-Dec-2025
Summary: We will not investigate Mrs X’s complaint about Council tax arrears. We are satisfied with the action the Council has proposed to take. Other parts of the complaint are late.
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Leeds City Council (25 010 278)
Statement Closed after initial enquiries Allocations 17-Dec-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
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Surrey County Council (25 010 464)
Statement Closed after initial enquiries Highway repair and maintenance 17-Dec-2025
Summary: We will not investigate this complaint about the Council failing to repair rising bollards at a junction near the complainant’s home. The Council has taken action which is a satisfactory way to address the complaint, and we are unlikely to achieve a more worthwhile outcome.
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Chelmsford City Council (25 010 642)
Statement Closed after initial enquiries Other 17-Dec-2025
Summary: We will not investigate this complaint about the Council issuing a warning letter for littering. This is because the injustice is not significant enough to warrant an investigation.
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Knowsley Metropolitan Borough Council (25 010 653)
Statement Closed after initial enquiries Disabled facilities grants 17-Dec-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a Disabled Facilities Grant. This is because there is not enough evidence of fault.
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Westminster City Council (25 010 670)
Statement Closed after initial enquiries Other 17-Dec-2025
Summary: We will not investigate this complaint about the Council’s failure to prevent dampness spreading through a party wall with one of its properties. This is a civil matter and it is reasonable for the complainant to take the matter to the courts or the Housing Ombudsman if the Council is their freeholder.
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Stockport Metropolitan Borough Council (25 010 761)
Statement Closed after initial enquiries Council tax 17-Dec-2025
Summary: We will not investigate Mr Z’s complaint about the Council’s handling of his council tax arrears. There is insufficient evidence of fault to justify investigation.
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London Borough of Barnet (25 010 861)
Statement Closed after initial enquiries Council tax support 17-Dec-2025
Summary: We will not investigate this complaint about a council tax support overpayment. This is because it is reasonable to expect Ms X to appeal.