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  • Epping Forest District Council (25 007 667)

    Statement Closed after initial enquiries Allocations 13-Nov-2025

    Summary: We will not investigate this complaint about the suitability of Mr X’s temporary accommodation as he had the right to ask the Council for a review of the suitability and it is reasonable to expect him to have done so. We will not investigate how the Council considered Mr X’s housing priority as there is insufficient evidence of injustice to justify an investigation.

  • East Sussex County Council (25 008 823)

    Statement Closed after initial enquiries Transport 12-Nov-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse Miss X’s application for a blue badge. There is not enough evidence of fault by the Council to warrant our involvement.

  • Wyre Forest District Council (25 008 855)

    Statement Closed after initial enquiries Council tax 12-Nov-2025

    Summary: We will not investigate this complaint about Mr X’s unhappiness with the Council tax he is required to pay. This is because the complaint is about matters which affect all or most of the people in Mr X’s area.

  • Walsall Metropolitan Borough Council (25 009 133)

    Statement Closed after initial enquiries Disabled facilities grants 12-Nov-2025

    Summary: We will not investigate this complaint about the quality of work completed following a Disabled Facilities Grant. This is because there is not enough evidence of fault to justify our involvement.

  • Gateshead Metropolitan Borough Council (25 009 913)

    Statement Closed after initial enquiries Other 12-Nov-2025

    Summary: We will not investigate this complaint about personal alarm equipment the Council provided to Ms X not working. Further investigation by the Ombudsman would not lead to a different outcome. In any case, we could not achieve the outcome sought by Ms X.

  • Brighton & Hove City Council (25 010 549)

    Statement Closed after initial enquiries Other 12-Nov-2025

    Summary: We will not investigate this complaint about a data breach. This is because the Information Commissioner is better placed to consider the matter.

  • South Tyneside Metropolitan Borough Council (25 010 624)

    Statement Closed after initial enquiries Other 12-Nov-2025

    Summary: We will not investigate this complaint about data protection matters and the Council’s handling of a complaint. This is because the Information Commissioner’s Office is better placed to deal with the substantive matter and it would be disproportionate for us to investigate the Council’s complaint-handling.

  • St Albans City Council (25 009 323)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 12-Nov-2025

    Summary: We cannot investigate Mx X’s complaint about the Council’s decision and handling of her housing benefit. The complaint is outside our jurisdiction as Mx X has appealed to the Tribunal.

  • Bristol City Council (25 010 985)

    Statement Closed after initial enquiries Other 12-Nov-2025

    Summary: We will not investigate Mr X’s complaint about how the Council dealt with his request for information. This is because the Information Commissioner is better placed to consider the matter.

  • London Borough of Waltham Forest (25 011 455)

    Statement Closed after initial enquiries Commercial and contracts 12-Nov-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to investigate her company’s complaint in relation to concerns it had with the Council whilst providing it a contractual service. This is because it would be reasonable for Mrs X to take the matter to the courts and there is no meaningful outcome we could achieve.

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