Decision search
Your search has 54156 results
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Hertfordshire County Council (25 006 888)
Statement Closed after initial enquiries Drainage 24-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s delay in completing an investigation report in relation to a flooding incident in her home. This is because the matter Ms X complains of is more 12 months old. There are no good reasons why she did not complain sooner.
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Basingstoke & Deane Borough Council (25 007 146)
Statement Closed after initial enquiries Enforcement 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement matter and a planning application at a site near to the complainant’s home. The alleged faults in the handling of the planning application have not caused a significant injustice, and we are satisfied with the action the Council has taken in response to the breach of planning control.
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London Borough of Bexley (25 007 297)
Statement Closed after initial enquiries Parking and other penalties 24-Sep-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice because Mr X has used his right of appeal to London Tribunals. We will not investigate his concerns about the Council’s failure to accept the Tribunal’s decision as there is not enough evidence of fault and the issue does not cause him significant injustice.
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Transport for London (25 007 613)
Statement Closed after initial enquiries Parking and other penalties 24-Sep-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.
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North Northamptonshire Council (25 007 985)
Statement Closed after initial enquiries School transport 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse Mrs X’s application for free home-to-school transport for her child. This is because there is not enough evidence of fault by the Council.
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London Borough of Redbridge (25 008 361)
Statement Closed after initial enquiries School admissions 24-Sep-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.
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London Fire Commissioner (25 009 960)
Statement Closed after initial enquiries Other 24-Sep-2025
Summary: We will not investigate Ms X’s complaint about forced entry to her home by the London Fire Brigade. It is reasonable to expect Ms X to take court action for compensation damage to her property. It is unlikely investigation by us would reach a clearer view or achieve significantly more on other points.
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Humberside Fire Authority (25 010 247)
Statement Closed after initial enquiries Other 24-Sep-2025
Summary: We will not investigate this complaint about the Authority’s position relating to public events and data collection. There is no evidence the Authority’s actions has caused X a significant injustice and we cannot achieve the outcome they seek.
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Nottinghamshire County Council (25 004 555)
Statement Closed after initial enquiries Charging 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to include notional capital in Mrs Y’s financial assessment for care. There is insufficient evidence of fault in how the Council came to its decision.
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Leeds City Council (25 004 593)
Statement Closed after initial enquiries Charging 24-Sep-2025
Summary: We will not investigate this complaint about adult social care fees for a care home placement, including top-up fees. It is unlikely the Ombudsman would find evidence of fault. The Council has given a thorough explanation which we cannot add to. It is unlikely an Ombudsman investigation would achieve a different outcome.