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  • Colchester City Council (24 019 077)

    Statement Closed after initial enquiries Leisure and culture 12-Mar-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s provision of swimming lessons. This is because there is insufficient evidence of fault for part of the complaint, and an investigation into the remainder is unlikely to achieve any additional outcome.

  • Swindon Borough Council (24 019 380)

    Statement Closed after initial enquiries Drainage 12-Mar-2025

    Summary: We will not investigate this complaint about drainage because there is another body better placed to consider the issue.

  • Herefordshire Council (24 017 237)

    Statement Closed after initial enquiries Planning applications 12-Mar-2025

    Summary: We will not investigate Ms X’s complaint about a decision to approve a planning application for development near her property. There is insufficient evidence of fault to warrant an investigation.

  • London Borough of Hounslow (24 017 636)

    Statement Closed after initial enquiries Special educational needs 12-Mar-2025

    Summary: We cannot investigate Mrs X’s complaints about how the Council conducted a review of her child’s Education, Health and Care (EHC) Plan or about the Council’s conduct during a Tribunal. This is because Mrs X appealed to the SEND Tribunal about the content of the EHC Plan, and the law says we cannot investigate matters closely related to, or considered by, a Tribunal.

  • Thurrock Council (24 017 741)

    Statement Closed after initial enquiries Special educational needs 12-Mar-2025

    Summary: We will not investigate this complaint that the Council has failed to make an appropriate specialist school place available for the complainant’s son. This is because she may use her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) against the school named in her son’s Education Health and Care plan and it would be reasonable for her to do so.

  • Calderdale Metropolitan Borough Council (24 017 763)

    Statement Closed after initial enquiries School transport 12-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for school transport assistance for his daughter. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.

  • Bolton Metropolitan Borough Council (24 017 767)

    Statement Closed after initial enquiries Other 12-Mar-2025

    Summary: We will not investigate this complaint about the Council’s refusal to provide him with information. This is because the Information Commissioner is better placed to deal with it.

  • Devon County Council (24 017 848)

    Statement Closed after initial enquiries Street furniture and lighting 12-Mar-2025

    Summary: We will not investigate this complaint about brown tourism signs because there is not enough evidence of fault to justify investigating.

  • London Borough of Bexley (24 020 215)

    Statement Closed after initial enquiries Planning applications 12-Mar-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

  • Guildford Borough Council (24 020 221)

    Statement Closed after initial enquiries Enforcement 12-Mar-2025

    Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

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