Decision search
Your search has 54124 results
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Milton Keynes Council (25 005 435)
Statement Closed after initial enquiries Special educational needs 29-Sep-2025
Summary: We cannot investigate Mrs X’s complaint that the Council failed to amend her child’s Education Health and Care Plan in line with a tribunal order. This is because she has commenced court proceedings about the same matters.
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Wiltshire Council (25 005 470)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint from 2023 about the safety of a pedestrian refuge island. This is because the complaint is late and there are no good reasons for us to exercise discretion.
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London Borough of Sutton (25 005 476)
Statement Closed after initial enquiries Planning applications 29-Sep-2025
Summary: We will not investigate this complaint about the Council’s planning considerations. This is because there is not enough evidence of fault, and any injustice is not significant enough to warrant an investigation.
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Brighton & Hove City Council (25 005 506)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council not requiring a neighbour to remove or cut back a bush at the end of his drive, and its reply to his solicitor’s letter. There is not enough evidence of fault by the Council, nor of a sufficiently significant injustice caused to Mr X by the matters complained of, to warrant an investigation. We also cannot achieve the outcome he seeks.
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Leicester City Council (25 005 542)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about the Council turning down Mrs X’s Right to Buy application. It was reasonable to expect Mrs X to challenge the refusal by using her specific appeal rights to go to court.
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Whitley Bay High School (25 006 064)
Statement Not upheld School admissions 29-Sep-2025
Summary: Mr G complained about the school admissions appeal hearing for his child, who we will call H. During our investigation, H received an offer of a place at Whitley Bay High School. We have discontinued our investigation because there is no worthwhile outcome to be achieved by further investigation.
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Wigan Metropolitan Borough Council (25 006 288)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control and a retrospective planning application. This is because part of the complaint is late, and the complainant had the right to appeal to the Planning Inspector. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.
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Dudley Metropolitan Borough Council (25 006 359)
Statement Closed after initial enquiries Child protection 29-Sep-2025
Summary: We cannot investigate Mr X’s complaint about his children being removed from his care and not returned to him because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Milton Keynes Council (23 011 903)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903a)
Statement Upheld Community hospital services 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.