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  • Birmingham City Council (24 016 627)

    Statement Closed after initial enquiries Enforcement 27-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a breach of planning control at the house next to the complainant’s home. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.

  • London Borough of Newham (24 016 666)

    Statement Closed after initial enquiries Homelessness 27-Mar-2025

    Summary: We will not investigate this complaint about a homelessness application. Dr K has the right to appeal to the County Court and it is reasonable to expect him to do so.

  • London Borough of Wandsworth (24 016 812)

    Statement Closed after initial enquiries Allocations 27-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application because there is insufficient evidence of fault in the Council’s actions since December 2023. We will not consider the period from 2020 to December 2023 because the complaint about that is late and there are no good reasons to investigate now.

  • Wychavon District Council (24 016 965)

    Statement Closed after initial enquiries Enforcement 27-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision to ignore breaches of planning control and building regulations. We do not consider the complainant has suffered significant personal injustice because the Council’s actions. The complainant also raises concerns about council tax banding and benefit fraud. These matters are dealt with by bodies outside our jurisdiction.

  • London Borough of Hillingdon (24 017 248)

    Statement Closed after initial enquiries School transport 27-Mar-2025

    Summary: We will not investigate this complaint about the school transport offered to Mrs X’s child. This is because it is reasonable for her to use the Council’s appeals process.

  • Kirklees Metropolitan Borough Council (24 017 430)

    Statement Closed after initial enquiries Antisocial behaviour 27-Mar-2025

    Summary: We will not investigate Mr X’s complaint the Council failed to investigate his reports of nuisance caused by the smell of drug use by his neighbour. This is because there is insufficient evidence of fault.

  • London Borough of Barnet (24 017 521)

    Statement Upheld Noise 27-Mar-2025

    Summary: We will not investigate this complaint about the Council’s failure to act on reports of noise nuisance. We are satisfied with the Council’s proposed actions on the matter. Also, we will not investigate a complaint about a failure to disclose personal data. It is reasonable to expect the complainant to contact the Information Commissioner’s Office on this point.

  • Luton Borough Council (24 017 563)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 27-Mar-2025

    Summary: We will not investigate this complaint about benefit and housing application matters. Some parts of the complaint are late without good enough reason to investigate them now. Mr X could reasonably have appealed some points to the relevant tribunal. Where Mr X did appeal to the tribunal, we have no power to consider the matter. There is not enough evidence of any outstanding tribunal appeal.

  • North West Leicestershire District Council (24 017 596)

    Statement Closed after initial enquiries Antisocial behaviour 27-Mar-2025

    Summary: We will not investigate this complaint about how the Council handled Ms X’s reports of anti-social behaviour. This is because there is not enough evidence of fault by the Council, and investigation would not lead to a different outcome.

  • Cannock Chase District Council (24 017 622)

    Statement Closed after initial enquiries Allocations 27-Mar-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

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