Decision search
Your search has 50710 results
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Slough Borough Council (24 017 155)
Statement Closed after initial enquiries School transport 13-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide free home to school transport. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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Central Bedfordshire Council (24 017 178)
Statement Closed after initial enquiries Special educational needs 13-Mar-2025
Summary: We will not investigate Ms X’s complaint about the school named in her child’s Education, Health and Care Plan and that the Council is failing to provide suitable education to meet his needs. If she disagrees with the named school, it is reasonable for her to appeal to the tribunal. The Council appears to be providing suitable alternative education for Y.
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Birmingham City Council (24 018 337)
Statement Closed after initial enquiries Parking and other penalties 13-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal of her request for a dropped kerb. This is because there is not enough evidence of fault to justify an investigation.
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Essex County Council (24 018 368)
Statement Not upheld Charging 13-Mar-2025
Summary: Ms X complained on behalf of Ms Y. She complained the Council did not complete the actions from a previous Ombudsman investigation. We have discontinued our investigation because the Council has evidenced it completed the actions. The issue with this matter is the explanation and communication from the Council. This is outside the scope of the original investigation and the Council should have the opportunity to consider this complaint.
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Norfolk County Council (24 018 431)
Statement Closed after initial enquiries Other 13-Mar-2025
Summary: We will not investigate Mr X’s complaint about payments given to a carer under duress. This is because we could not add to the response the Council has already provided explaining this is a private matter and that an allegation of crime is best investigated by the police.
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Cheshire East Council (24 018 656)
Statement Closed after initial enquiries Highway repair and maintenance 13-Mar-2025
Summary: We will not investigate Mr X’s complaint about two blocked gullies causing flooding on the public highway in late 2024. The Council cleared the blockage in early 2025. An investigation into this matter is unlikely to achieve any additional outcome.
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Shropshire Council (24 019 051)
Statement Closed after initial enquiries Planning advice 13-Mar-2025
Summary: We will not investigate this complaint about the planning advice the Council gave to the complainant. This is because we are unlikely to find fault. The complainant also had the right to appeal to the Planning Inspector.
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St Albans City Council (24 019 108)
Statement Closed after initial enquiries Other 13-Mar-2025
Summary: We cannot investigate this complaint about pitch fees at a market. The law says we cannot investigate complaints about the Council’s provision or operation of markets.
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London Borough of Barking & Dagenham (24 019 427)
Statement Closed after initial enquiries Parking and other penalties 13-Mar-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because Mr X has sought a remedy for the issue at court.
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Nottinghamshire County Council (24 017 219)
Statement Closed after initial enquiries Trees 13-Mar-2025
Summary: We will not investigate this complaint that the Council has refused to prune trees near to Mr and Mrs X’s property as there is insufficient evidence of fault by the Council.