Decision search
Your search has 50710 results
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Calderdale Metropolitan Borough Council (24 011 752)
Statement Closed after initial enquiries Antisocial behaviour 13-Mar-2025
Summary: We will not investigate Miss X’s complaint about the Council’s response to concerns regarding her neighbour’s property. There is no evidence of fault, and further investigation would not change the outcome. Additionally, the other matters are late and there is not a good reason for the delay.
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Statement Closed after initial enquiries Charging 13-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council deciding her mother Ms Y owns a property so can contribute to her care fees, and it not properly considering evidence Mrs X provided to challenge the decision. There is not enough evidence of fault by the Council to warrant us investigating.
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Stockport Metropolitan Borough Council (24 015 505)
Statement Closed after initial enquiries Allocations 13-Mar-2025
Summary: We will not investigate Mr X’s complaint about the points awarded on the Council’s housing register because there is insufficient evidence of fault in its decision-making process to justify our involvement. We cannot investigate complaints about the Council’s actions as social landlord.
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London Borough of Haringey (24 015 857)
Statement Closed after initial enquiries Assessment and care plan 13-Mar-2025
Summary: We will not investigate Miss X’s complaint that the Council failed to complete timely carer’s assessments and communicate effectively. This is because we could not add to the Council’s investigation.
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Lincolnshire County Council (24 016 076)
Statement Closed after initial enquiries Special educational needs 13-Mar-2025
Summary: We will not investigate this complaint about special educational needs provision for Ms X and communications adjustments for her and her mother, Ms Y. Doing so would be unlikely to lead to any worthwhile outcome, as there is not enough evidence of fault in the Council’s actions up to September 2024 to warrant investigation, and after that Ms X and Ms Y had a right of appeal to a Tribunal it would have been reasonable to use.
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East Sussex County Council (24 016 559)
Statement Closed after initial enquiries Alternative provision 13-Mar-2025
Summary: We will not investigate this complaint that the Council has failed in its duty to provide suitable alternative educational provision for the complainant’s daughter. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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London Borough of Redbridge (24 016 617)
Statement Closed after initial enquiries Allocations 13-Mar-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Bristol City Council (24 016 677)
Statement Upheld Refuse and recycling 13-Mar-2025
Summary: We have decided not to investigate Mr X’s complaint about missed bin collections. The Council has upheld the complaint and agreed to remedy their injustice by taking appropriate action.
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Northumberland County Council (24 017 033)
Statement Closed after initial enquiries Planning applications 13-Mar-2025
Summary: We will not investigate this complaint about the Council failing to take planning enforcement action against works to a building which the complainant thinks is curtilage listed. There is not enough evidence that fault by the Council has caused the complainant a significant injustice.
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Lancashire County Council (24 017 057)
Statement Upheld Special educational needs 13-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.