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  • Royal Borough of Greenwich (24 009 397)

    Statement Closed after initial enquiries Parking and other penalties 10-Oct-2024

    Summary: We will not investigate this complaint about the Council refusing an application for a vehicle crossover. The evidence suggests the Council reached its decision properly, so investigation is unlikely to find fault.

  • Cheshire East Council (24 010 281)

    Statement Closed after initial enquiries Parking and other penalties 10-Oct-2024

    Summary: We will not investigate this complaint about a parking penalty charge notice as the complainant is caused insufficient injustice to warrant our further involvement.

  • Hampshire County Council (24 008 905)

    Statement Closed after initial enquiries Safeguarding 10-Oct-2024

    Summary: We will not investigate this late complaint about the Council’s involvement in three of Ms X’s family member’s cases. It concerns historical matters that we could not fairly investigate now.

  • Birmingham City Council (24 008 682)

    Statement Closed after initial enquiries Refuse and recycling 10-Oct-2024

    Summary: We will not investigate this complaint about problems with the Council’s garden waste collection service. This is because the case does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice to Mr X is not significant enough to warrant an investigation and it is unlikely our involvement would achieve a different outcome.

  • London Borough of Lewisham (24 010 585)

    Statement Closed after initial enquiries Parking and other penalties 10-Oct-2024

    Summary: We cannot investigate this complaint about a Penalty Charge Notice because Miss Y has already started court action about the matter.

  • Rother District Council (24 010 768)

    Statement Closed after initial enquiries Councillor conduct and standards 10-Oct-2024

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

  • Suffolk County Council (24 011 969)

    Statement Closed after initial enquiries Trees 10-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about an overgrown tree on the toad opposite blocking the streetlight. This is because it does not meet the tests on how we decide which complaints to investigate. There is no indication of fault in the Council’s decision that it will not be removed.

  • Trafford Council (24 007 968)

    Statement Closed after initial enquiries Assessment and care plan 10-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision to move Mrs X into a nursing home and its decision she was a full cost-payer. There is insufficient evidence of fault by the Council.

  • Leicester City Council (24 007 889)

    Statement Closed after initial enquiries Other 10-Oct-2024

    Summary: We will not investigate this complaint about business rates. The complaint about the Council seeking payment from Mr X is fundamentally about the Council taking court action. The law prevents us investigating that. Mr X also wants to recover his legal costs. It is reasonable to expect him to take court action on that point.

  • London Borough of Islington (24 007 837)

    Statement Closed after initial enquiries Antisocial behaviour 10-Oct-2024

    Summary: We will not investigate this complaint about the Council’s investigation of complaints about a council tenant’s behaviour. We cannot investigate complaints about tenancy management by social housing landlords.

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