Decision search
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Derby City Council (24 017 462)
Statement Closed after initial enquiries Domiciliary care 11-Jun-2025
Summary: Miss X complained about a lack of support to complain about a care worker, and about a failure to allocate a named social worker to her case. We will not investigate this complaint because it is unlikely that an investigation would find evidence of fault in the Council’s actions.
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City of Wolverhampton Council (24 018 857)
Statement Closed after initial enquiries Direct payments 11-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision not to agree to pay direct payments. This is because there is not enough evidence of fault with how the Council reached its decision not to provide direct payments.
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Tameside Metropolitan Borough Council (25 003 161)
Statement Closed after initial enquiries Other 11-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request for information. This is because the matter is best dealt with by the Information Commissioner’s Office.
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Latimer Arts College, Kettering (25 004 134)
Statement Closed after initial enquiries School admissions 11-Jun-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Hertfordshire County Council (25 004 557)
Statement Closed after initial enquiries Other 11-Jun-2025
Summary: We will not investigate Miss X’s complaint about how the Council replied to her children services complaint. We are unlikely to find fault in the Council’s decision to initially use the corporate complaints procedure. And it is reasonable to expect Miss X to complete the statutory complaints procedure.
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Bassetlaw District Council (25 004 786)
Statement Closed after initial enquiries Other 11-Jun-2025
Summary: We will not investigate Ms B’s complaint that the Council has not provided information she requested. This is because it is reasonable for Ms B to complain to the Information Commissioner.
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London Borough of Hounslow (25 005 224)
Statement Closed after initial enquiries School transport 11-Jun-2025
Summary: We will not investigate Ms X’s complaint about home to school transport. It is unlikely we would find fault in the Council’s decision not to hold an appeal.
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London Borough of Lewisham (25 001 004)
Statement Closed after initial enquiries Parking and other penalties 11-Jun-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and then London Tribunals.
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Halton Borough Council (25 001 030)
Statement Closed after initial enquiries Other 11-Jun-2025
Summary: We will not investigate this complaint that the Council will not investigate an accident Mr X had at work as it is unlikely we will find fault by the Council.
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London Borough of Croydon (25 001 249)
Statement Closed after initial enquiries Allocations 11-Jun-2025
Summary: We will not investigate Mrs Y’s complaint about the Council’s handling of her homelessness application in 2017 and its later decision to suspend her housing register application. This is because this complaint is late.