Decision search
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London Borough of Lambeth (24 012 325)
Statement Closed after initial enquiries Housing benefit and council tax benefit 11-Nov-2024
Summary: We will not investigate this housing benefit complaint because the complainant could have used her appeal rights and because it is a late complaint.
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City of Bradford Metropolitan District Council (24 012 378)
Statement Closed after initial enquiries Council tax support 11-Nov-2024
Summary: We will not investigate this complaint about an application for council tax reduction and a claim for compensation. This is because there is insufficient evidence of fault causing injustice.
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Dudley Metropolitan Borough Council (24 012 433)
Statement Closed after initial enquiries Leisure and culture 11-Nov-2024
Summary: We will not investigate this complaint about new car park charges which have added to the cost of the complainant’s leisure centre membership. This is because there is insufficient evidence of fault by the Council and allegations of breach of contract need to be determined in court.
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South Gloucestershire Council (24 011 952)
Statement Closed after initial enquiries Health and safety 11-Nov-2024
Summary: We will not investigate this complaint about public health support services. The complaint has not suffered a personal injustice and their concerns are best raised through the Council’s Whistleblowing policy.
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Newcastle-under-Lyme Borough Council (24 013 931)
Statement Closed after initial enquiries Council tax support 11-Nov-2024
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
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Solihull Metropolitan Borough Council (24 014 042)
Statement Closed after initial enquiries Managing council tenancies 11-Nov-2024
Summary: We cannot investigate Miss B’s complaint that the Council damaged her property when investigating a matter relating to the adjoining property, which is owned by the Council. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Mole Valley District Council (24 014 088)
Statement Closed after initial enquiries Council tax 11-Nov-2024
Summary: We will not investigate Mr C’s complaint that his property is in the wrong council tax band. This is because we cannot investigate the banding decision made by the Valuation Office Agency. Also, the Council is not at fault for using the band provided by the Valuation Office Agency.
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Manchester City Council (24 010 441)
Statement Closed after initial enquiries Parking and other penalties 11-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to allocate him a disabled parking space at his workplace. This is because there is not enough evidence of fault by the Council and we cannot achieve the outcome Mr X wants.
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Lincolnshire County Council (24 008 957)
Statement Closed after initial enquiries Other 09-Nov-2024
Summary: We will not investigate this complaint that the Council has failed to provide appropriate services for the complainant’s family. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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Walsall Metropolitan Borough Council (24 009 637)
Statement Closed after initial enquiries Special educational needs 09-Nov-2024
Summary: We will not investigate this complaint about the content of the complainant’s daughter’s Education Health and Care Plan and her educational placement. This is because the complainant had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) about these matters and it would have been reasonable for her to do so.