Decision search
Your search has 51241 results
-
London Borough of Lambeth (24 013 071)
Statement Closed after initial enquiries Allocations 22-Jan-2025
Summary: We will not investigate Miss Y’s complaint about housing advice the Council gave her in 2019, because it is late. We will not investigate Miss Y’s complaint that changes to the Council’s Housing Allocations policy have affected her registration date. There is insufficient evidence of fault by the Council to warrant investigation.
-
Kingston Upon Hull City Council (24 013 117)
Statement Closed after initial enquiries School transport 22-Jan-2025
Summary: We will not investigate this complaint about home to school transport arrangements. We cannot investigate future injustice which has not yet happened.
-
London Borough of Haringey (24 013 189)
Statement Closed after initial enquiries Safeguarding 22-Jan-2025
Summary: We will not investigate this complaint about the standard of support from the adult social care team to Mr Y’s late relative, Mr X. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and there are no good reasons to exercise discretion to investigate now.
-
London Borough of Sutton (24 013 237)
Statement Closed after initial enquiries Charging 22-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to include her mother’s property as capital in her financial assessment and not to apply a discretionary disregard. This is because there is insufficient evidence of fault.
-
Durham County Council (24 013 266)
Statement Closed after initial enquiries Charging 22-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of adult social care charges because there is insufficient evidence of fault to justify our involvement.
-
Solihull Metropolitan Borough Council (24 013 285)
Statement Closed after initial enquiries Parking and other penalties 22-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of matters relating to parking issues between Mr X and his neighbour. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation and we cannot achieve the outcome he seeks.
-
Statement Closed after initial enquiries Special educational needs 22-Jan-2025
Summary: We will not investigate Mrs X’s complaint about Education Health and Care Plan communication and related matters. The injustice caused by the alleged fault does not justify an investigation.
-
London Borough of Harrow (24 013 575)
Statement Closed after initial enquiries Allocations 22-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision the family are adequately housed. This is because there is insufficient evidence of fault to justify our involvement.
-
Lincolnshire County Council (24 013 691)
Statement Closed after initial enquiries Licensing 22-Jan-2025
Summary: We will not investigate this complaint about the Council’s charge for a street works licence to install pipework for Mr X’s septic tank. This is because there is no evidence to suggest fault by the Council.
-
Herefordshire Council (24 013 738)
Statement Closed after initial enquiries Other 22-Jan-2025
Summary: We will not investigate this complaint about an assessment carried out by the Council, and consequent restrictions on contact with children. The matters complained of relate to issues of contact a residence, which only a court could decide. It is or would therefore have been reasonable for Mr X or another member of the family to use their right to go to court to resolve contact and residence issues consequent from the assessment.