Decision search
Your search has 51241 results
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Cambridge City Council (24 013 945)
Statement Closed after initial enquiries Trading standards 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action under the Redress Schemes for Letting Agency Work and Property Management Work (Requirement to Belong to a Scheme etc) (England) Order 2014. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time and because we cannot achieve the outcome the complainant seeks.
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Reading Borough Council (24 013 995)
Statement Closed after initial enquiries Other 23-Jan-2025
Summary: We will not investigate this complaint about the Council leasing flats in his private housing block for use as temporary accommodation. We cannot investigate complaints about the use of public funds which affects all or most of the residents in a council’s area. We cannot investigate complaints about leasehold issues between private leaseholders and their landlords.
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Reading Borough Council (24 013 997)
Statement Closed after initial enquiries School transport 23-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to provide free school transport for her child. There is not enough evidence of fault by the Council to justify investigating.
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Fareham Borough Council (24 014 015)
Statement Closed after initial enquiries Allocations 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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City of Doncaster Council (24 014 024)
Statement Closed after initial enquiries Allocations 23-Jan-2025
Summary: We will not investigate this complaint about the way the Council treated the complainant in relation to an Occupational Therapy assessment. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Council tax 23-Jan-2025
Summary: We will not investigate this complaint about the way the Council responded about council tax issues. This is because there is insufficient evidence of fault causing injustice.
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City of Doncaster Council (24 014 160)
Statement Closed after initial enquiries Other 23-Jan-2025
Summary: We will not investigate this complaint that the Council failed to properly advise the complainant or deal with his complaint after it removed his business trailer. An investigation is unlikely to enable us to establish that the Council acted with fault.
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South Tyneside Metropolitan Borough Council (24 014 424)
Statement Closed after initial enquiries Leisure and culture 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s response following an incident involving a Council officer and Ms X. The Council have investigated Ms X’s concerns and taken action. Therefore, there is no worthwhile outcome achievable by us investigating. Nor can we achieve the outcome she is seeking in any case.
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Essex County Council (24 014 700)
Statement Upheld Special educational needs 23-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Statement Closed after initial enquiries Enforcement 23-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning enforcement matter as there is not enough evidence of fault. We will not investigate Mr X’s complaint about the planning officer’s correspondence and the Council’s handling of his complaints because these issues did not cause him significant injustice.