Decision search
Your search has 54124 results
-
Leeds City Council (25 005 719)
Statement Upheld Special educational needs 19-Oct-2025
Summary: We have upheld Mrs X’s complaint about delays in the Education Health and Care Plan process. The Council have agreed to resolve the complaint by offering a suitable remedy.
-
London Borough of Lewisham (25 005 885)
Statement Closed after initial enquiries Homelessness 19-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision not to consider a late review request. There is not enough evidence of fault in how the Council made its decision, Mrs Y has a court appeal right that it was reasonable for her to use, and we cannot achieve the outcome that she seeks.
-
London Borough of Waltham Forest (25 005 969)
Statement Closed after initial enquiries Allocations 19-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s housing register account because it is late. And we will not investigate the Council’s withdrawal of its remedy offer because any injustice is not significant enough.
-
London Borough of Enfield (25 006 053)
Statement Upheld Charging 19-Oct-2025
Summary: We will not investigate this complaint about poor communication about adult social care fees. We are satisfied with the actions the Council has taken, and it is unlikely we would achieve anything further. The Council has accepted fault, apologised, and waived care fees.
-
Essex County Council (25 006 092)
Statement Upheld Special educational needs 19-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Birmingham City Council (25 006 212)
Statement Closed after initial enquiries Special educational needs 19-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care Plan process for Mrs X’s child. This is because it was reasonable for Mrs X to appeal to the First-tier Tribunal (Special Educational Needs and Disability). An investigation into the remainder of Mrs X’s complaint would not lead to a different outcome.
-
Adur District Council (25 006 298)
Statement Closed after initial enquiries Antisocial behaviour 19-Oct-2025
Summary: We will not investigate this complaint about the Council serving a community protection order for causing fear and injury in the community. Miss X says the Council failed to consider her mental health vulnerability and that she was not given assistance in how to appeal the notice.
-
Kingston Upon Hull City Council (25 006 465)
Statement Closed after initial enquiries Child protection 19-Oct-2025
Summary: We will not investigate this complaint about Mr X’s contact with children’s services. The complaint is late, and there are no good reasons why we should consider it. Additionally, the Information Commissioner’s Office is better placed to consider his complaint about a Subject Access Request.
-
Durham County Council (25 006 651)
Statement Closed after initial enquiries Charging 19-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to charge Mrs Y for residential care services. This is because the complaint is late and there is no good reason to investigate it now.
-
Barnsley Metropolitan Borough Council (25 006 704)
Statement Closed after initial enquiries Other 19-Oct-2025
Summary: We will not investigate this complaint about the conduct of a Council social worker. There is another body better placed to consider the complaint.