Decision search
Your search has 50317 results
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London Borough of Lewisham (24 003 838)
Statement Closed after initial enquiries Special educational needs 23-Jul-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s decision not to conduct an Education, Health and Care Needs Assessment regarding his child, Y. This is because Mr X appealed the decision to the SEND Tribunal.
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Greater London Authority (24 003 926)
Statement Closed after initial enquiries Councillor conduct and standards 23-Jul-2024
Summary: We will not investigate this complaint about comments made by an elected representative of the Authority as the complaint is made late and there are not good reasons to investigate now. The injustice to the complainant is also not sufficient to warrant our involvement and we cannot achieve the outcome he wants.
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Westmorland and Furness Council (24 003 932)
Statement Closed after initial enquiries Council tax 23-Jul-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Council Tax account. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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London Borough of Bromley (24 004 548)
Statement Upheld Assessment and care plan 23-Jul-2024
Summary: The Council took too long to notify Mrs B that her son’s Education Health and Care (EHC) Plan would cease. It did not properly arrange his transition to adult social care in accordance with the law and guidance. The Council failed to maintain the EHC Plan while Mrs B’s appeal against the decision was outstanding. It took too long to assess his social care needs and to arrange care. The Council caused significant distress, uncertainty and frustration to Mrs B and her son. Mrs B’s son missed out on the educational provision set out in the EHC Plan. The Council has agreed to remedy the injustice it caused.
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Basildon Borough Council (24 004 063)
Statement Closed after initial enquiries Refuse and recycling 23-Jul-2024
Summary: We will not investigate Mr X’s complaint about the Council charging him for a bulky waste collection. This is because there is no sign of fault by the Council.
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London Borough of Camden (24 004 080)
Statement Closed after initial enquiries Other 23-Jul-2024
Summary: We will not investigate this complaint about Business rates because there is no evidence of fault by the Council and it can be a subject of legal action in the courts.
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Manchester City Council (24 004 113)
Statement Closed after initial enquiries Trees 23-Jul-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to remove a tree from the pavement in front of her house. There is not enough evidence of fault in the Council’s decision‑making process to warrant an investigation and we cannot achieve the outcome she seeks from her complaint.
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Royal Borough of Kensington & Chelsea (24 004 124)
Statement Closed after initial enquiries Parking and other penalties 23-Jul-2024
Summary: We will not investigate this complaint that the Council cancelled the complainant’s parking permit and will not reinstate it. This is because there is insufficient evidence of fault by the Council.
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Herefordshire Council (24 004 864)
Statement Closed after initial enquiries Planning applications 23-Jul-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered any significant injustice as a result of the alleged fault.
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Hampshire County Council (24 004 149)
Statement Closed after initial enquiries Special educational needs 23-Jul-2024
Summary: We will not investigate this complaint about how the Council dealt with matters concerning a child’s education. This is because the issues raised have either been appealed to the SEND Tribunal or are not separable from that appeal.