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  • London Borough of Camden (24 002 859)

    Statement Upheld Allocations 07-Aug-2024

    Summary: We will not investigate X’s complaint about a failure to send them all relevant information when they made a subject access request. The Information Commissioner’s Office is better placed to consider that complaint. We will not investigate the Council’s delay in reviewing its decision that X did not meet the criteria for medical priority or communicate with them about it because the Council has already made an appropriate offer to remedy the injustice caused.

  • Essex County Council (24 004 247)

    Statement Upheld Special educational needs 07-Aug-2024

    Summary: We upheld Mrs X’s complaint about delays in the Education, Health and Care process regarding her child. The Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Folkestone & Hythe District Council (24 004 271)

    Statement Closed after initial enquiries Planning applications 07-Aug-2024

    Summary: We will not investigate this complaint about the way the Council considered a planning application for an outbuilding. There is not enough evidence of fault affecting the planning outcome, so the complainant has not been caused a significant injustice.

  • St Helens Metropolitan Borough Council (24 004 617)

    Statement Closed after initial enquiries Enforcement 07-Aug-2024

    Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement matter. This is because there is not enough evidence of fault by the Council or to show its actions caused Mrs X significant injustice.

  • Sefton Metropolitan Borough Council (24 004 423)

    Statement Closed after initial enquiries Enforcement 07-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision to approve a planning application. There is insufficient evidence of fault in the Council’s actions to justify an investigation.

  • Bristol City Council (24 004 528)

    Statement Closed after initial enquiries Parking and other penalties 07-Aug-2024

    Summary: We will not investigate Miss X’s complaint about the behaviour of an enforcement agent when she spoke with them over the phone. She says the agent swore at her. This is because an investigation would not lead to any different findings or outcomes.

  • Stratford-on-Avon District Council (24 004 557)

    Statement Closed after initial enquiries Enforcement 07-Aug-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take planning enforcement action against his neighbour. This is because there is not enough evidence of fault affecting the decision.

  • Royal Borough of Kingston upon Thames (24 004 558)

    Statement Closed after initial enquiries Special educational needs 07-Aug-2024

    Summary: We will not investigate this complaint about provision for the complainant’s son’s special educational needs. This is because the complaint is late and there are insufficient grounds to consider it now.

  • North Yorkshire Council (24 005 366)

    Statement Closed after initial enquiries School admissions 07-Aug-2024

    Summary: We will not investigate this complaint about the Council’s processing of Mrs X’s in-year applications and appeals for school places. This is because there is not enough evidence of fault by the Council.

  • Bournemouth, Christchurch and Poole Council (24 005 300)

    Statement Closed after initial enquiries Refuse and recycling 07-Aug-2024

    Summary: We will not investigate this complaint about a charge for a replacement bin. This is because there is insufficient evidence of fault by the Council and it is unlikely we could add to the Council’s response.

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