Decision search
Your search has 50055 results
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London Borough of Harrow (24 001 497)
Statement Closed after initial enquiries Direct payments 20-Aug-2024
Summary: We will not investigate this complaint about a personal budget for a direct payment. The complaint is late and there is no good reason to investigate it now.
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Kirklees Metropolitan Borough Council (24 002 949)
Statement Upheld Charging 20-Aug-2024
Summary: We will not investigate this complaint about the cost of adult social care. The Council failed to explain why the reablement team was involved in this case and to clarify that it was not free. The Council also delayed completing its financial assessment and confirming the costs of the care. It has apologised for the upset and confusion and waived £100 from the bill. We are satisfied with the actions it has taken to acknowledge the impact of its fault. If there was no fault the full bill would be due.
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Statement Closed after initial enquiries Other 20-Aug-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to reinstate a wooden post next to a footpath. This is because the matter does not cause Mr X significant injustice.
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London Borough of Lambeth (24 003 333)
Statement Closed after initial enquiries Council tax 20-Aug-2024
Summary: We will not investigate this complaint about the way the Council handled the complainant’s council tax. This is because there is insufficient evidence of fault by the Council.
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London Borough of Bexley (24 003 364)
Statement Closed after initial enquiries Friends and family carers 20-Aug-2024
Summary: We will not investigate Ms X’s complaint about the Council’s decision to stop special guardianship support. This is because there is insufficient evidence of fault to justify our involvement.
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Gloucestershire County Council (24 003 666)
Statement Closed after initial enquiries Child protection 20-Aug-2024
Summary: We will not investigate Miss X complaint about children services’ issues. We cannot investigate matters which have been involved in Court proceedings and Social Work England is better placed to consider social worker conduct issues.
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South Cambridgeshire District Council (24 005 652)
Statement Closed after initial enquiries Enforcement 20-Aug-2024
Summary: We will not investigate Mr X’s complaint about the Council not enforcing against his neighbour’s roof light window. There is not enough evidence of fault in the Council’s planning enforcement process to warrant us investigating, and we cannot achieve the outcome Mr X seeks from his complaint.
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Canterbury City Council (24 005 675)
Statement Closed after initial enquiries Planning applications 20-Aug-2024
Summary: We cannot investigate this complaint about the way the Council determined the complainant’s planning application. This is because the complainant exercised a right of appeal to the Planning Inspectorate in relation to the issues raised. The law says we cannot investigate in these circumstances.
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London Borough of Southwark (24 005 843)
Statement Closed after initial enquiries Parking and other penalties 20-Aug-2024
Summary: We will not investigate this complaint about penalty charge notices being incorrectly issued as there is insufficient remaining injustice caused to the complainant to warrant our further involvement.
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Lancashire County Council (24 005 887)
Statement Closed after initial enquiries Trees 20-Aug-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to fell a tree to enable her to install a new broadband connection. This is because there is insufficient evidence of fault to warrant an investigation by the Ombudsman.