Decision search
Your search has 49843 results
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Bury Metropolitan Borough Council (24 004 887)
Statement Closed after initial enquiries Homelessness 27-Aug-2024
Summary: We will not investigate this complaint about the Council’s assessment of a homeless application. It was reasonable for Mr X to ask for a statutory review of the Council’s decision and this is currently in progress.
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London Borough of Barnet (24 004 902)
Statement Closed after initial enquiries Council tax 27-Aug-2024
Summary: We will not investigate this complaint that the Council delayed issuing a council tax refund. This is because there is insufficient evidence of fault and injustice.
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London Borough of Hammersmith & Fulham (24 005 098)
Statement Closed after initial enquiries Disabled facilities grants 27-Aug-2024
Summary: We will not investigate this complaint about bathroom adaptations offered by the Council. Further investigation would not lead to a different outcome.
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West Sussex County Council (24 005 173)
Statement Closed after initial enquiries Traffic management 27-Aug-2024
Summary: We will not investigate this complaint about the Council’s response to reports about highway conditions at a roundabout. There is insufficient evidence of fault which has caused any significant injustice to warrant an investigation.
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Amber Valley Borough Council (24 005 226)
Statement Closed after initial enquiries Noise 27-Aug-2024
Summary: We will not investigate this complaint about the Council’s handling of planning and environmental health issues relating to noise nuisance from dog kennels close to Mr X’s home. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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London Borough of Lewisham (24 005 261)
Statement Closed after initial enquiries Homelessness 27-Aug-2024
Summary: We will not investigate Ms X’s complaint about the suitability of her temporary accommodation. Ms X has the right to appeal to the county court on a point of law and it is reasonable for her to do so.
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Cheshire East Council (24 006 482)
Statement Closed after initial enquiries Planning applications 27-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Liverpool City Council (24 006 177)
Statement Upheld Homelessness 27-Aug-2024
Summary: The Council was at fault for failing to provide Ms X with interim accommodation when it had reason to believe she might be homeless and in priority need. As a result, Ms X spent four weeks sleeping rough. The Council has agreed to apologise and make a payment to Ms X for the injustice this caused. Ms X had a right to review and then appeal the Council’s decision that she was not homeless. Therefore, we did not investigate Ms X’s complaint that this decision was wrong.
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Gloucester City Council (24 006 285)
Statement Closed after initial enquiries Council tax 27-Aug-2024
Summary: We will not investigate this complaint about the Council charging Mr X for council tax liability back to 2023 when he inherited a property and the exemption expired. It was reasonable for Mr X to challenge the liability for the property by appealing to the Valuation Tribunal.
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London Borough of Waltham Forest (24 005 424)
Statement Closed after initial enquiries Other 27-Aug-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s business rates account. This is because an investigation will not usefully add to that already undertaken by the Council or lead to a different outcome.