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  • Worcestershire County Council (24 006 229)

    Statement Closed after initial enquiries Special educational needs 23-Sep-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her son’s education health and care plan annual review. This is because Mrs X wishes to challenge the outcome and it would be reasonable for her to appeal to the SEND Tribunal. We will not separately investigate Mrs X’s complaint about the Council’s delay in completing the process because it does not cause her such significant injustice that it warrants investigation.

  • London Borough of Havering (24 006 388)

    Statement Closed after initial enquiries Child protection 23-Sep-2024

    Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about his child. This is because we would not achieve anything significant by doing so.

  • Kent County Council (24 006 471)

    Statement Closed after initial enquiries Enforcement 23-Sep-2024

    Summary: We will not investigate Mr X’s complaint about the Council not enforcing a highways condition on a planning permission granted by another authority several years ago. Enforcement of these planning conditions is not an administrative power the Council has, so we cannot investigate this. We will also not investigate because we cannot achieve the outcomes Mr X wants.

  • Somerset Council (24 006 352)

    Statement Closed after initial enquiries Planning applications 23-Sep-2024

    Summary: We will not investigate this complaint about the obligations contained within a legal agreement for a development. It is reasonable to expect the complainant to have contacted us sooner, and we would be unlikely to find fault by the Council has directly caused him a significant injustice.

  • East Staffordshire Borough Council (24 006 653)

    Statement Closed after initial enquiries Planning applications 23-Sep-2024

    Summary: We will not investigate this complaint about the Council’s handling of a planning application with which Mr X is interested. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.

  • Essex County Council (24 006 691)

    Statement Closed after initial enquiries Trees 23-Sep-2024

    Summary: We will not investigate this complaint about maintenance of trees on land next to Ms X’s property. The Council says it is not responsible for maintaining the trees, as they are not on Council land. The court are better placed to resolve any dispute about who owns the land or who is responsible for maintaining the tree.

  • East Staffordshire Borough Council (24 006 659)

    Statement Closed after initial enquiries Other 23-Sep-2024

    Summary: We will not investigate this complaint about the Council’s handling of matters relating to food hygiene and ventilation at a business in Mr X’s area. This is because there is no evidence of fault by the Council or injustice caused to Mr X sufficient to warrant an investigation.

  • London Borough of Camden (24 007 214)

    Statement Closed after initial enquiries Other 23-Sep-2024

    Summary: We will not investigate this complaint Mrs X made about the Council’s responsibility for bus lanes and cycle lanes. We cannot achieve the outcome Mrs X is seeking.

  • Basildon Borough Council (24 007 319)

    Statement Closed after initial enquiries Trees 23-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decision not to prune or remove trees close to the complainant’s home. This is because there is not enough evidence of fault.

  • London Borough of Hackney (24 007 259)

    Statement Closed after initial enquiries Other 23-Sep-2024

    Summary: We will not investigate this complaint about the Council’s report to court. The law prevents us from doing so.

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