Decision search
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Norfolk County Council (24 010 595)
Statement Closed after initial enquiries Special educational needs 16-Oct-2024
Summary: We will not investigate this complaint about the Council’s delay in issuing an Education, Health and Care Plan. The complaint is late and there is no good reason to consider it now.
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West Lindsey District Council (24 010 773)
Statement Closed after initial enquiries Other 16-Oct-2024
Summary: We will not investigate Mr X’s complaint that the Council provided him with an incorrect email address regarding his request for a review of his Freedom of Information (FOI) enquiry. This is because an investigation by the Ombudsman is unlikely to achieve any additional outcome.
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West Northamptonshire Council (24 010 999)
Statement Upheld Council tax 16-Oct-2024
Summary: We will not investigate this complaint about a delay by the Council in issuing a council tax bill. This is because the Council has provided a satisfactory response.
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London Borough of Sutton (24 011 096)
Statement Closed after initial enquiries Special educational needs 16-Oct-2024
Summary: We will not investigate this complaint about the Council’s Education, Health and Care needs assessment process. Any injustice suffered is not significant enough to justify our involvement.
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Castle Point Borough Council (24 011 110)
Statement Closed after initial enquiries Planning applications 16-Oct-2024
Summary: We will not investigate Mr X’s complaint that the Council wrongly calculated the additional floor space created by development which it says is liable for the community infrastructure levy. This is because the issue carries a right of appeal to the Valuation Office Agency which it would have been reasonable for him to use. We cannot in any event decide whether the Council, or Mr X, is correct in their calculations and we cannot therefore determine the issue at the heart of the complaint.
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Kirklees Metropolitan Borough Council (24 010 037)
Statement Closed after initial enquiries Highway repair and maintenance 16-Oct-2024
Summary: We will not investigate Mr X’s complaint about highways maintenance, because we cannot achieve the outcome Mr X is seeking and the Council have responded appropriately, so further investigation would not lead to a different outcome. Finally, there is no significant injustice.
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Royal Borough of Greenwich (24 010 341)
Statement Closed after initial enquiries Refuse and recycling 16-Oct-2024
Summary: We will not investigate Ms X’s complaint about damage caused to her home by the Council’s waste collection service. This is because it is reasonable to expect her to take the matter to court.
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Birmingham City Council (24 011 181)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s escalation of a penalty charge notice. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to make a witness statement.
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Staffordshire County Council (24 011 413)
Statement Closed after initial enquiries School admissions 16-Oct-2024
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Rochdale Metropolitan Borough Council (24 011 478)
Statement Closed after initial enquiries School admissions 16-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. There is not enough evidence of fault in the way the Council considered the appeal to justify an investigation.